Summary
Work History
Education
Skills
Timeline
Generic

Maddie Duggins

Perry Hall,MD

Summary

Dependable server, successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Work History

Server

Texas Roadhouse
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

The Crazy Tuna Bar & Grille
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Senior Dining Server

BrightView
  • Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
  • Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
  • Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
  • Set up and broke down buffet and other self-service areas, organizing components logically.

Education

Associate Degree In Psychology - Psychology

Community College of Baltimore County
Essex, MD

High School Diploma - Interactive Media Production

Eastern Technical High School
Essex, MD
05.2022

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • Menu Memorization
  • Food Running
  • Service prioritization
  • Supply Restocking
  • Performance Improvement
  • Suggestive Selling

Timeline

Server

Texas Roadhouse

Server

The Crazy Tuna Bar & Grille

Senior Dining Server

BrightView

Associate Degree In Psychology - Psychology

Community College of Baltimore County

High School Diploma - Interactive Media Production

Eastern Technical High School
Maddie Duggins