Maddie Unkie
Shelton,WA
Summary
Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task.
Overview
4
4
years of professional experience
Work History
Shift Manager
Starbucks
Shelton, WA
05.2021 - 02.2024
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Provided coaching and guidance to team members when necessary to improve performance.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Managed inventory tracking and physical inventory counts to minimize loss.
Inventory Coordinator
Timberdoodle
Shelton, WA
07.2020 - 02.2022
- Identified discrepancies between actual stock and computer-generated reports.
- Reviewed purchase orders against invoices to ensure items were received correctly.
- Investigated root causes for variances between forecasted demand and actual demand for products.
- Assembled product orders.
Education
High School Diploma -
Homeschool
Shelton, WA06-2021
Skills
- Safety Compliance
- Team Development
- Inventory Control
- Supply Ordering
- Schedule Oversight
- Operations Management
- Training and Mentoring
- Delegating Work
- Handling Customer Complaints
- Opening and Closing Procedures
- Punctual and Reliable
- Cash Handling
Affiliations
- Volunteer at foster care events.
- Volunteer youth leader at FBC church.
References
References available upon request.
Timeline
Shift Manager
Starbucks
05.2021 - 02.2024
Inventory Coordinator
Timberdoodle
07.2020 - 02.2022
High School Diploma -
Homeschool