Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Maddison Batt

West Jordan,UT

Summary

Responsible, Honest, Hardworking, Customer Service Oriented person ready to begin working for you. Enjoy helping people and have Exceptional Customer Service skills. Licensed Cosmetologist, great at math, a quick learner and have an awesome work ethic. Looking for a new job to work full time.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cosmetologist

Salon 56
07.2022 - Current
  • Research latest trends in hair and makeup to stay updated on color, style, and technique.
  • Suggest treatments and styles to suit customer appearance and fashion choices.
  • Answer phone calls and emails to schedule client appointments.
  • Use social media platforms to promote salon and services.
  • Sell products to customers and offer suggestions for purchase
  • Demonstrate high level of customer service to increase retention and satisfaction.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.

Cosmetologist

Pro Do Blow Dry Bar
03.2023 - 08.2023
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Cosmetology Student

Mountainland Technical College
08.2021 - 07.2022
  • Attended Mountain Land Technical College my senior year of high school While attending I cut, colored, washed, and styled hair for clients that came into the salon
  • Booked appointments and worked with customers directly on the phone and in person
  • Had many returning clients and enjoyed working with them.

Customer Service/Hostess

Sizzler
06.2021 - 02.2022
  • Responsible for taking orders and ensuring accuracy on orders placed in person and online
  • Took payments and worked with customers to ensure their satisfaction
  • Helped close and bus tables when needed.

Customer Service/Front of House

Noodles and Company
12.2020 - 06.2021
  • Responsible for taking orders, ensuring accuracy on orders placed in person and online
  • Took payments and worked with customers to ensure their satisfaction
  • Helped close and bus tables when needed
  • After two months of working, I was named Employee of the Month and recognized for my hard work.

Education

Cosmetology

Mountainland Technical College
Lehi
07.2021

High School Diploma -

Copper Hills High School
West Jordan, UT
06.2021

Skills

  • MS Office, Excel, and Outlook
  • Type 35 wpm
  • Social Media: Instagram, Facebook, SnapChat and Twitter
  • Excellent with customers and conflict resolution
  • I learn very quickly
  • Great with money and mathematical concepts
  • Team player and get along easily with others
  • Outstanding Client Retention
  • Clear Communication
  • Selling and Upselling
  • Client Loyalty Building
  • Cash Register Operations

Certification

  • Licensed Cosmetologist - July 2021

References

Jennifer Godwin - Mountainland Technical College - Instructor - 801-361-9466

Dar Durrant - Mountainland Technical College - Program Manager - 801-753-4170

Hannah Blaylock - Pro Do - Manager - 801-808-0247

Timeline

Cosmetologist

Pro Do Blow Dry Bar
03.2023 - 08.2023

Cosmetologist

Salon 56
07.2022 - Current

Cosmetology Student

Mountainland Technical College
08.2021 - 07.2022

Customer Service/Hostess

Sizzler
06.2021 - 02.2022

Customer Service/Front of House

Noodles and Company
12.2020 - 06.2021

Cosmetology

Mountainland Technical College

High School Diploma -

Copper Hills High School
Maddison Batt