Maddison Garcia
Odessa
Summary
Enthusiastic learner, eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Very dependable and successful in managing multiple tasks with a positive attitude. Friendly and patient demeanor resulting in exceptional customer service.
Overview
6
6
years of professional experience
Work History
Vault Teller
American Momentum
10.2023 - Current
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and cashier's checks.
- Assisted customers with wire transfers, stop payments, and disputes.
- Managed high volumes of cash movement within the branch vault accurately, supporting the ongoing operation of the branch effectively.
- Reduced discrepancies in vault inventory with thorough reconciliations and prompt identification of errors.
- Improved transaction accuracy with diligent attention to detail during daily counting and verification processes.
- Performed account maintenance by closing out accounts and changing customer information.
Assistant Manager
Human Bean
11.2021 - 10.2023
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Patient Transporter
Medical Center Hospital Odessa
11.2018 - 12.2021
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and cashier's checks.
- Assisted customers with wire transfers, stop payments, and disputes.
- Managed high volumes of cash movement within the branch vault accurately, supporting the ongoing operation of the branch effectively.
- Reduced discrepancies in vault inventory with thorough reconciliations and prompt identification of errors.
- Improved transaction accuracy with diligent attention to detail during daily counting and verification processes.
Education
High School Diploma -
Richard Milburn Academy
Odessa, TX05.2018
Skills
- Cash handling
- Customer service
- Quick learner
- Problem solving
- Multitasking
- Training & development
Timeline
Vault Teller
American Momentum
10.2023 - Current
Assistant Manager
Human Bean
11.2021 - 10.2023
Patient Transporter
Medical Center Hospital Odessa
11.2018 - 12.2021
High School Diploma -
Richard Milburn Academy
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