Maddison Lago
Middletown
Summary
Detail-oriented professional with experience in healthcare support, customer service, and financial transactions. Skilled in maintaining accurate records, ensuring compliance with policies, and collaborating with healthcare teams to meet patient needs. Proven ability to manage sensitive information with discretion, balance cash transactions with precision, and coordinate workflows in fast-paced environments. Seeking to leverage organizational skills and accuracy to excel in a medical billing role and contribute to efficient healthcare operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dietary Aide
Embassy Healthcare
04.2025 - Current
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in menu planning to accommodate resident preferences and dietary restrictions.
- Collaborated with healthcare staff to ensure accurate meal delivery and dietary needs.
- Coordinated with kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Cashier
Walmart
05.2023 - 11.2023
- Maintained accurate cash drawer balance throughout shifts to ensure financial integrity.
- Collaborated with team members to ensure smooth operation during peak hours.
- Engaged in ongoing training to improve product knowledge and service skills.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Waitress
Frishes Big Boy
03.2023 - 05.2023
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Processed payments and handled cash transactions with accuracy and attention to detail.
- Resolved customer complaints promptly, fostering a welcoming atmosphere for patrons.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Bridal Manager
Memories Bridal
06.2022 - 05.2023
- Assisted in developing operational strategies to enhance team efficiency and productivity.
- Implemented training sessions for new staff, fostering skill development and team cohesion.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Certifications - Medical Billing, Medical Coding
Butler Tech
Monroe, OH01-2026
High School Diploma -
Marshal High School
Middletown, Oh07-2025
Skills
- Time management
- Computer skills
- Customer service
- Patient communication
- OSHA compliance
- Regulations compliance
Certification
CBCS - Certified Billing & Coding Specialist
January, 2026
CMRS - Certified Medical Reimbursement Specialist
February, 2026
Timeline
Dietary Aide
Embassy Healthcare
04.2025 - Current
Cashier
Walmart
05.2023 - 11.2023
Waitress
Frishes Big Boy
03.2023 - 05.2023
Bridal Manager
Memories Bridal
06.2022 - 05.2023
Certifications - Medical Billing, Medical Coding
Butler Tech
High School Diploma -
Marshal High School