Work Preference
Summary
Work History
Education
Skills
Accomplishments
Timeline
CustomerServiceRepresentative
Open To Work

Maddison Majeed

Student
Saugus,MA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service Representative

Work Type

Part Time

Salary Range

$17/hr - $20/hr

Summary

Dedicated Customer Service Representative with 1 year of experience in customer support and problem-solving. Proven track record in exceeding targets and enhancing customer satisfaction.

Work History

Customer Service Representative

Unicomer (Guyana) Limited
Georgetown, Guyana
08.2023 - 08.2024
  • Resolved 95% of customer complaints
  • Processed $35,000.00 worth of transactions monthly
  • Trained 5 new hires in customer service protocols

Education

High School Diploma -

Richard Ishmael Secondary School
Georgetown, Guyana
09.2019 - 09.2023

Skills

  • Customer service
  • Problem-solving
  • Communication
  • Tech-savvy
      • Time management
      • Teamwork
      • Conflict resolution
      • Multitasking

    Accomplishments

    • Exceeded monthly sales targets for 6 consecutive months
    • Developed a new customer feedback system, reducing complaints by 40%

    Timeline

    Customer Service Representative

    Unicomer (Guyana) Limited
    08.2023 - 08.2024

    High School Diploma -

    Richard Ishmael Secondary School
    09.2019 - 09.2023
    Maddison MajeedStudent