Dedicated Customer Service Representative with 1 year of experience in customer support and problem-solving. Proven track record in exceeding targets and enhancing customer satisfaction.
Work History
Customer Service Representative
Unicomer (Guyana) Limited
Georgetown, Guyana
08.2023 - 08.2024
Resolved 95% of customer complaints
Processed $35,000.00 worth of transactions monthly
Trained 5 new hires in customer service protocols
Education
High School Diploma -
Richard Ishmael Secondary School
Georgetown, Guyana
09.2019 - 09.2023
Skills
Customer service
Problem-solving
Communication
Tech-savvy
Time management
Teamwork
Conflict resolution
Multitasking
Accomplishments
Exceeded monthly sales targets for 6 consecutive months
Developed a new customer feedback system, reducing complaints by 40%