Maddison Parkey
Wichita Falls,TX
Summary
Proven multitasker and exceptional communicator, I've enhanced customer satisfaction and service delivery at Texas Roadhouse by leveraging strong teamwork and POS system proficiency. My background spans e-commerce, sales, and hospitality, focusing on collaborative achievements and problem-solving skills to elevate guest experiences and operational efficiency.
Overview
8
8
years of professional experience
Work History
Server
Texas Roadhouse
06.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
E-Commerce Personal Shopper
United Supermarkets
12.2020 - 06.2021
- Facilitated collection, loading, and payment processing for pick-up and delivery orders.
- Enhanced service delivery through effective collaboration.
- Fostered collaborative relationships with sales staff ensuring smooth customer interactions.
Sales Associate
Champs Sports
07.2017 - 04.2020
- Guided shoppers to identify the best options for their preferences.
- Coordinated multiple assignments simultaneously, adhering to schedule requirements.
- Enhanced user satisfaction by offering individualized support during sales.
- Maintained efficient customer flow by expediting payments.
Hostess
Chili's Bar and Grill
06.2017 - 08.2019
- Ensured minimal wait times through efficient customer flow control.
- Observed service and occupancy levels in the dining space.
- Balanced workload among restaurant sections for efficiency.
- Identified guest requirements for tailored service.
Education
No Degree - Human Development And Family Science
Oklahoma State University
Stillwater, OKNo Degree - General Studies
Vernon College
Wichita Falls, TXHigh School Diploma -
Wichita Falls High School
Wichita Falls, TX05-2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Teamwork and Collaboration
- Multitasking Abilities
- Problem Solving
- Positive and Professional
- Reliable and Responsible
Timeline
Server
Texas Roadhouse
06.2021 - Current
E-Commerce Personal Shopper
United Supermarkets
12.2020 - 06.2021
Sales Associate
Champs Sports
07.2017 - 04.2020
Hostess
Chili's Bar and Grill
06.2017 - 08.2019
No Degree - Human Development And Family Science
Oklahoma State University
No Degree - General Studies
Vernon College
High School Diploma -
Wichita Falls High School
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