Maddison Walbert
Summary
Results-oriented professional with a strong foundation in childcare and a commitment to continuous learning. Over the past three years, I have dedicated my time to acquiring valuable qualifications, including a CDA (Certified Dental Assistant), CMAA (Certified Medical Administrative Assistant), CAPM (Certified Associate in Project Management), and a RE (Real Estate License). These certifications, coupled with my passion for professional growth, reflect my eagerness to transition back into the business sector. Possessing a solid educational background and a demonstrated ability to adapt to new challenges, I am now seeking to leverage my skills and knowledge to embark on a fulfilling and lifelong career in a dynamic professional environment.
Overview
6
6
years of professional experience
Work History
Childcare Provider
Self-Employed
12.2022 - Current
- Implemented behavior management techniques to ensure a calm and organized environment
- Planned and implemented age-appropriate activities that encouraged creativity and socialization
- Monitored and documented children's progress and development, providing feedback to parents
- Assisted children in developing good hygiene habits
- Responded quickly and appropriately to medical emergencies
- Developed and implemented a curriculum designed to stimulate physical, cognitive, and social development in children aged 0-6
- Managed meticulous schedules
- Adapted to changing situations quickly and effectively to ensure children's safety and well-being.
Fast Food Crew Member
Long John Silvers A & W
06.2017 - 01.2019
- Assisted in the preparation of food items and ensured that all food was served at the proper temperature
- Developed and maintained detailed records of food inventories and orders, resulting in a 6% reduction in food waste
- Trained and coached new staff on food safety protocols, resulting in a 3% reduction in food safety violations
- Developed and implemented a system for tracking quality assurance and food safety standards, leading to improved food safety
- Monitored and restocked shelves throughout the day to ensure product availability
- Utilized problem-solving skills to resolve customer complaints and inquiries
- Operated cash registers and POS systems to process transactions.
Education
CAPM - Project Management
Syracuse University
Syracuse, NY10.2023
Real Estate Pre-Licensing - Real Estate
The CE Shop
12.2022
CDA - CMAA -
MedCerts
11.2019
Skills
- Data Entry
- Inventory Management
- Inbound Calls
- De-escalation Techniques
- Leadership
- Customer Service
- Communication Skills
- Scheduling
- Operating Systems
- Time Management
- Lesson Plan Development
- Microsoft Excel
- Microsoft Office
- Administrative Expertise
- Administrative Support
- Task Monitoring
Languages
Spanish
Russian
Personal Information
Title: Customer Service Associate
Hobbies and Interests
- Girl Scout Troop Leader
- PTA Volunteer
- Seasonal Soccer Assistant Coach
- Multilingual
Timeline
Childcare Provider
Self-Employed
12.2022 - Current
Fast Food Crew Member
Long John Silvers A & W
06.2017 - 01.2019
CAPM - Project Management
Syracuse University
Real Estate Pre-Licensing - Real Estate
The CE Shop
CDA - CMAA -
MedCerts
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