Maddison Williams
Indianapolis,IN
Summary
Resourceful Event Bartender experienced in high-volume settings, excelling in mixology, customer service, and inventory management. Enhanced guest satisfaction and event success through effective bar operations and innovative cocktail creations. Committed to teamwork and maintaining organized, efficient workspaces to deliver exceptional experiences.
Overview
1
1
Certification
1
1
year of post-secondary education
13
13
years of professional experience
Work History
Event bartender On Call
Self employed bartender
South Bend, Indiana
01.2024 - Current
- Proposed ideas and solutions that improved team collaboration and effectiveness.
- Collaborated with diverse coworkers to achieve targets and resolve product and service-related issues.
- Executed daily tasks with precision, ensuring high standards in service delivery.
Nick’s Patio
Jenny Phillips
South Bend, Indiana
08.2023 - 01.2026
- Provided a variety of beverages to Marine Corps personnel and guests during events. and mixed drinks for Marine Corps personnel and guests.
- Replenished liquor inventory to meet customer demand, beer, mixers, and supplies for daily service.
- Processed customer payments efficiently during shifts and balanced cash drawers during shift closing.
- Ensured compliance with age verification for alcohol service and followed alcohol service policies.
- Prepared bar setup for Marine Corps events and gatherings.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Monitored inventory and reported low stock to supervisors.
- Cultivated a friendly atmosphere to improve customer satisfaction and encourage return visits. for customer interactions and provided excellent customer service.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Assisted team members during busy service periods and special functions.
- Developed good working relationships with fellow employees through effective communication.
- Addressed and resolved customer complaints professionally, improving satisfaction and loyalty.
Bartender
U.S. Marine Corps
South Bend, IN
06.2022 - 10.2022
- Assisted bartenders during peak service hours.
- Mixed drinks following Marine Corps alcohol service policies.
- Mixed drinks in accordance with Marine Corps alcohol service policies to ensure compliance and safety.
- Refilled bar supplies and organized glassware for easy access.
Bartender
331 inn
04.2022 - 10.2022
- Assisted bartending during high-volume service periods.
- Delivered beverages in U.S. Marine Corps club operations, maintaining high standards of guest service.
- Provided support as a bartender during busy shifts.
- Managed cash drawer and processed sales transactions accurately during high-volume service periods.
Bartender
Murphys backyard pub
South Bend, IN
01.2022 - 08.2022
Server/Manager
Aladdins eatery
Mishawaka, IN
01.2021 - 10.2021
Lead Server/Bartender
South bend brew werks
South Bend, IN
03.2019 - 07.2020
Bike night bartender
KELLYS PUB
04.2018 - 09.2018
- Delivered bartending services for Thursday night bike gatherings, enhancing guest experience
- Mixed cocktails and poured draft beer for pub guests.
- Oversaw customer bar tabs during events, cash payments, and card transactions.
- Restocked liquor, beer, mixers, and glassware during service to maintain efficient workflow.
Server
Elenis
03.2016 - 11.2017
- Greeted guests upon arrival to ensure they had a positive experience.
- Managed cash, tabs, and payment processing during events
- Tracked inventory levels and placed orders.
- Recorded all sales on cash register accurately and balanced out end-of-shift drawer totals.
- Trained new staff on safety procedures for handling alcohol, promoting a safe service environment.
- Maintained knowledge of current menu items, specialty cocktails, craft beers, wines, spirits.
- Monitored guest alcohol consumption to uphold responsible service standards and compliance.
- Maintained sanitary work areas and cleaned bar equipment
- Welcomed guests upon arrival to create a friendly atmosphere. upon arrival to ensure they had a positive experience.
Server
Granite City Food & Brewery
02.2016 - 10.2016
Server
Wings Etc.
Goshen, IN
05.2015 - 12.2015
Packager
Meijer Central Kitchen
Middlebury, IN
10.2014 - 05.2015
- Label sandwiches, pack them, check for labels & sell by dates
- I originally went through Forge Staffing and the supervisor wanted to buy me out of the contract. Mastered job responsibilities quickly, demonstrating ability to learn and adapt in fast-paced environment.
- Demonstrated rapid adaptation
- Utilized perseverance daily
- Outlined daily tasks
- Demonstrated integrity and perseverance while fulfilling job responsibilities.
waitress
Ihop
Goshen, IN
01.2014 - 10.2014
- Assisted with seating customers, waiting and busing tables, and operating cash register to ensure smooth dining experience.
- Developed strong communication skills and improved time management to enhance service efficiency.
- Highlighted key achievements
- Identified relevant skills
- Applied time management strategies
- Outlined key responsibilities
Education
Certificate - Medical Assisting
American National University
South Bend, IN 11.2017 - 01.2019
Associate's degree -
Concord High School
Elkhart, INSkills
- Bartending
- Cocktail experience
- Beverage mixing
- Spirits experience
- Wine knowledge
- Alcohol compliance
- Food safety
- Sanitation standards
- Food handling
- Cash handling
- Cash register
- POS
- POS systems
- Event planning
- Restaurant management
- Nightclub operations
- Banquet Experience
- Restaurant experience
- Serving
- Serving duties
- Host/Hostess
- Host/hostess duties
- Customer service
- Customer engagement
- Upselling techniques
- Detail-oriented
- Time management
- Organization
- Team collaboration
- Inventory control
- Shift closing
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Busser
- Shift closing
- Sanitation standards
- Team collaboration
- Detail-oriented
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
- Bartender License
- Bar
- Food Handler Certification
- Food Safety Certification
- ServSafe
- TABC Certified
Languages
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Event bartender On Call
Self employed bartender
01.2024 - Current
Nick’s Patio
Jenny Phillips
08.2023 - 01.2026
Bartender
U.S. Marine Corps
06.2022 - 10.2022
Bartender
331 inn
04.2022 - 10.2022
Bartender
Murphys backyard pub
01.2022 - 08.2022
Server/Manager
Aladdins eatery
01.2021 - 10.2021
Lead Server/Bartender
South bend brew werks
03.2019 - 07.2020
Bike night bartender
KELLYS PUB
04.2018 - 09.2018
Certificate - Medical Assisting
American National University
11.2017 - 01.2019
Server
Elenis
03.2016 - 11.2017
Server
Granite City Food & Brewery
02.2016 - 10.2016
Server
Wings Etc.
05.2015 - 12.2015
Packager
Meijer Central Kitchen
10.2014 - 05.2015
waitress
Ihop
01.2014 - 10.2014
Associate's degree -
Concord High School