Maddox Foy
Marquette
Summary
Experienced worker in customer service, with experience in communicating with other team members and managing in high-stress environments.
Overview
1
1
year of professional experience
Work History
Rental Operations
The Yak Shak
06.2025 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
Rides Operator
Idlewild And Soakzone
05.2024 - 10.2024
- Operated amusement rides, ensuring safety protocols were followed for guest enjoyment.
- Monitored ride performance and addressed operational issues promptly to maintain efficiency.
- Assisted guests with boarding and disembarking, promoting a positive experience through friendly interaction.
- Conducted routine inspections of rides to identify maintenance needs and report findings to supervisors.
- Responded to guest inquiries and concerns, providing timely resolutions to improve satisfaction levels.
- Collaborated with team members during peak hours to ensure smooth ride operations and guest flow.
- Maintained cleanliness of ride areas, contributing to a safe and welcoming environment for all visitors.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
Education
Bachelor of Education - Social Studies Education
Northern Michigan University
Marquette, MI05-2029
High School Diploma -
North Star Highschool
Boswell, PA05-2025
Skills
- Project management
- Data analysis
- Customer relationship management
- Financial forecasting
- Conflict resolution
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
Timeline
Rental Operations
The Yak Shak
06.2025 - 08.2025
Rides Operator
Idlewild And Soakzone
05.2024 - 10.2024
Bachelor of Education - Social Studies Education
Northern Michigan University
High School Diploma -
North Star Highschool
IROC Certification
IROC is a third-party certification program used for Ride Operators across the world. They maintain high standards