Maddy Katzenberger
Lake Forest
Summary
Dedicated professional with a strong focus on quality control and time management. As Student Ambassador I led initiatives to welcome new clients and student cosmetologist to the salon. Worked with others to foster a welcoming and safe environment.
Overview
10
10
years of professional experience
Work History
Order Fulfillment Lead
Town and Country Markets
Shoreline, WA
01.2020 - Current
- Led team in optimizing fulfillment processes, improving order accuracy and reducing lead times.
- Mentored staff on best practices for inventory management and efficient picking techniques.
- Handled escalated customer service issues related to order fulfillment, that enhanced overall client satisfaction.
- Developed training materials for onboarding new team members on fulfillment operations.
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
Cashier
Town and Country Markets
Shoreline, WA
11.2016 - 01.2020
- Managed cash register, ensuring accurate handling of payments and change.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout area to enhance customer experience.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Cosmetology License - Cosmetology
Evergreen Beauty College
Shoreline, WA01-2026
Skills
- Punctual and consistently meet deadlines
- Works well with others
- Detail Oriented
- Good communicator
- Takes direction well
- Flexible scheduling
- People person
- Picks up new techniques quickly
- Up to date with modern trends
Accomplishments
Licensed Cosmetologist
Timeline
Order Fulfillment Lead
Town and Country Markets
01.2020 - Current
Cashier
Town and Country Markets
11.2016 - 01.2020
Cosmetology License - Cosmetology
Evergreen Beauty College