Madison Posada
Summary
Dedicated Hospitality Professional experienced in relationship-building and time management within fast-paced restaurant environments. Delivered exceptional customer service and maintained order accuracy, resulting in high guest satisfaction and loyalty. Fostered effective communication and teamwork to create memorable dining experiences.
Overview
1
1
Language
2
2
years of professional experience
Work History
Server
Magic Cup
Houston
03.2026 - 05.2026
- Provided excellent customer service in fast-paced dining environment.
- Assisted with menu recommendations and food pairings for guests.
- Maintained cleanliness and organization of dining area throughout shifts.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Achieved cost-savings by developing functional solutions to problems.
- Operated a variety of machinery and tools safely and efficiently.
Server
Garosu Korean BBQ and Sushi
Houston
09.2025 - 11.2025
- Delivered exceptional customer service in high-volume dining setting, enhancing guest experience.
- Offered tailored customer service to boost satisfaction and foster repeat visits.
- Assisted with menu recommendations and food pairings for guests.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Addressed customer needs promptly, contributing to a positive dining experience.
Assistant Manager
Taqueria’s Arandas
Spring
11.2023 - 02.2025
- Supervised daily operations and ensured compliance with health and safety standards.
- Resolved customer complaints effectively to enhance overall dining experience.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Created reports on sales trends, inventory levels, and financial data.
Education
Onsego
Houston, TXSkills
Dedicated Hospitality Professional experienced in relationship-building and time management within fast-paced restaurant environments Delivered exceptional customer service and maintained order accuracy, resulting in high guest satisfaction and loyalty Fostered effective communication and teamwork to create memorable dining experiences
Dedicated Hospitality Professional experienced in relationship-building and time management within fast-paced restaurant environments Delivered exceptional customer service and maintained order accuracy, resulting in high guest satisfaction and loyalty Fostered effective communication and teamwork to create memorable dining experiences
Languages
Spanish
Native/ Bilingual
Timeline
Server
Magic Cup
03.2026 - 05.2026
Server
Garosu Korean BBQ and Sushi
09.2025 - 11.2025
Assistant Manager
Taqueria’s Arandas
11.2023 - 02.2025
Onsego