Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madelaine Mendoza

Pico Rivera,CA

Summary

Dynamic leader with a proven track record at Dr.Green Thumb, enhancing customer engagement and driving sales growth through expert negotiation and marketing strategies. Skilled in POS system operation and staff training, I excel in fostering team efficiency and maintaining high standards of service. Achieved significant improvements in productivity and inventory management, demonstrating a strong work ethic and customer service expertise.

Overview

2
2
years of professional experience

Work History

Lead Budtender

Dr.Green Thumb
04.2023 - 09.2024
  • Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management..
  • Developed strong relationships with vendors, negotiating favorable terms for purchasing bulk inventory items.
  • Conducted regular audits of product quality and storage conditions, ensuring compliance with regulatory standards.
  • Collaborated with team members to develop new product displays and promotional strategies, driving sales growth.
  • Provided support to the store manager in administrative tasks such as scheduling staff shifts or processing payroll information.
  • Trained new budtenders on company policies, products, and sales techniques, fostering a culture of continuous improvement.
  • Maintained a clean and organized retail space, contributing to a positive shopping experience for customers.
  • Weighed, prepared, restocked and packaged different types of products.
  • Checked guests' photo identification for validity and age requirements.

Supervisor

Supreme
10.2022 - 04.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

El Rancho High School
Pico Rivera, CA
06-2017

Skills

  • Strong work ethic
  • Customer service expertise
  • Staff training and development
  • POS system operation
  • Sales proficiency
  • Cash handling experience
  • Maintaining confidentiality
  • Building rapport
  • Key holder

Timeline

Lead Budtender

Dr.Green Thumb
04.2023 - 09.2024

Supervisor

Supreme
10.2022 - 04.2023

High School Diploma -

El Rancho High School
Madelaine Mendoza