Madelaine Nguyen
Houston
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a server role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Toast Breakfast
07.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Plucker Wing Bar
01.2025 - 06.2025
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associate of Science - Nursing
Houston Community College
Houston, TX05-2027
Alief Hastings High School
Houston, TX06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Team collaboration
- POS operation
Certification
- ServSafe - 4/19/2028
- TABC - 12/19/2026
Languages
English
Timeline
Server
Toast Breakfast
07.2025 - Current
Server
Plucker Wing Bar
01.2025 - 06.2025
Associate of Science - Nursing
Houston Community College
Alief Hastings High School
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