Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Madeleine Bovinette

Tallahassee,Florida

Summary

Highly motivated second-year student at Florida State University with extensive experience in customer service and the restaurant industry. Adept at delivering exceptional hospitality experiences and resolving customer issues efficiently. Seeking to expand knowledge and skills in the hospitality industry.

Overview

3
3
years of professional experience

Work History

Server

Salt Shack On The Bay
Tampa, FL
05.2024 - 08.2024
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Server Assistant

Carrabba's Italian Grill
Tampa, FL
01.2022 - 08.2023
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Resolved customer complaints swiftly and professionally when needed.
  • Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.

Education

Degree In Progress - Hospitality & Tourism Management

Florida State University
Tallahassee, FL

Skills

  • Safe Food Handling
  • Supply Restocking
  • Order Management
  • Table Setting
  • Food Running
  • Guest Engagement
  • Point of Sale (POS) system operations

Affiliations

  • Yoga Club FSU
  • Alpha Gamma Delta- Gamma Beta

Timeline

Server

Salt Shack On The Bay
05.2024 - 08.2024

Server Assistant

Carrabba's Italian Grill
01.2022 - 08.2023

Degree In Progress - Hospitality & Tourism Management

Florida State University

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Madeleine Bovinette