Madeleine Brown
Novi,MI
Summary
Seasoned Medical Assistant with a proven track record at Cardiology and Vascular Assistant, excelling in patient-focused care and medical office administration. Demonstrated expertise in HIPAA compliance and vital signs monitoring, enhancing patient satisfaction and operational efficiency. Skilled in leveraging computer skills to streamline processes, achieving a significant improvement in patient management and care coordination.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant/ Medical Receptionist
Cardiology and Vascular assistant
Bloomfield Hills , MI
10.2023 - Current
- Rseponded to patient callbacks and phone-in prescription refill requests.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Measured vital signs and took medical histories to prepare patients for examination.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Supported administrative staff by processing payments.
- Registered new patients into practice management software program accurately entering demographic information.
- Organized charts, documents and supplies to maintain team productivity.
- Incorporated outside records into charts and EHR.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Organized patient charts before each day's clinic sessions began.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Handled general office duties to support administrative staff during peak hours.
- Ensured that all safety protocols were followed at all times while performing EKG tests on patients.
Caregiver/Medication Technician
Courtyard Manor of Wixom
Wixom, MI
10.2019 - 02.2023
- Consulted with client care team to continually update care plans.
- Assisted clients with maintaining good personal hygiene.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Organized oral medications for clients following dosage and schedule requirements.
- Contributed to case reviews of client status and progress.
- Provided emotional support to clients during difficult times.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Monitored health and well-being of clients and reported significant health changes.
- Followed care plan and directions to administer medications.
- Assisted with meal planning to meet nutritional plans.
- Reported concerns to nurse supervisor to promote optimal care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Education
High School Diploma -
Walled Lake Western
Commerce, MI07-2019
Associate Degree in Nursing -
Schoolcraft College
Livonia, MISkills
- Check-in coordination
- Medical office administration
- Patient-focused care
- Vital signs monitoring
- Medication management
- HIPAA compliance
- Computer skills
Certification
- BLS
- CPR
- Michigan Recipient Rights Certification
References
References available upon request.
Timeline
Medical Assistant/ Medical Receptionist
Cardiology and Vascular assistant
10.2023 - Current
Caregiver/Medication Technician
Courtyard Manor of Wixom
10.2019 - 02.2023
- BLS
- CPR
- Michigan Recipient Rights Certification
High School Diploma -
Walled Lake Western
Associate Degree in Nursing -
Schoolcraft College
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