Madeleine Davis
Austin,TX
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
4
4
years of professional experience
Work History
Front Desk Administrator
Karma Yoga
2023.06 - 2023.11
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
Childcare Assistant
Sacred Heart Cathedral School
2023.01 - 2023.05
- Served as liaison between families, school personnel, and staff on behalf of students.
- Developed care plans and made referrals as necessary for students with health concerns or injuries.
- Documented the student's arrival and departure on an online system.
Front Desk Administrator
Citrine Salon
2021.07 - 2022.08
- Made appointments for clients and documented the cost and time of their hair appointments.
- Increased revenue and sales through strategic merchandising, inventory selection, and visual display techniques.
- Assisted customers with merchandise selection and provided personal shopping tips and hair styling services.
Assistant Manager
Austin Pets Alive
2019.10 - 2020.05
- Conducted adoption events to promote adoption and foster animals into permanent homes.
- Observed and monitored animals for signs of illness or injury to report symptoms and overall animal health to supervisors.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Sports Management - Kinesiology
St. Edwards University
Austin01.2025
Skills
- Guest Satisfaction
- Customer Service and Assistance
- Product and Service Sales
- Front Desk Operations
- Attention to Detail
Timeline
Front Desk Administrator
Karma Yoga
2023.06 - 2023.11
Childcare Assistant
Sacred Heart Cathedral School
2023.01 - 2023.05
Front Desk Administrator
Citrine Salon
2021.07 - 2022.08
Assistant Manager
Austin Pets Alive
2019.10 - 2020.05
Sports Management - Kinesiology
St. Edwards University