Madeleine E. Kessler
Handel's Homemade Ice Cream
Corvallis,OR
1
Language
1
Certification
17
years of professional experience
Professional in food service industry with strong background in customer interaction and service delivery. Proven ability to work collaboratively in team setting and adapt to changing needs while maintaining focus on quality. Known for reliability, efficient service, and friendly demeanor.
Work History
Ice Cream Server
3 Years 6 Months- Delivered friendly counter service while recommending flavors and toppings to match guest preferences.
- Scooped, portioned, and assembled sundaes, cones, and shakes with consistent presentation standards.
- Operated POS system accurately, processed payments, and balanced orders during high-volume periods.
- Maintained clean service area, sanitized utensils, and followed food safety procedures throughout shifts.
- Memorized a consistently rotating menu, quickly recalling information and informing guests.
Server
2 Years- Enhanced ability to assist customers effectively, leading to improved customer interactions.
- Efficiently communicated with individuals who are hard of hearing.
- Maintained high standards of customer service in fast-paced environment, ensuring customer satisfaction.
- How to talk to individuals who are hard of hearing.
- Position: server Eugene, OR May
- Supervised resident dining service, ensuring timely meal delivery and consistent hospitality standards.
13 Years
- Obtained seal of biliteracy recognized by the state of Oregon
- Immersion program, Eugene, OR September 2010 – 2023
Education
Bachelor of Science - Chemistry With An Option in Forensics And Minor in Biology
Expected graduation spring of 2027
- Kappa Kappa Gamma sorority member
- Relevant Coursework: Toxicology 411, Analytical chemistry, Organic chemistry, general chemistry
- Chemistry
Food handlers card Issued
- Culinary arts
class
High School Diploma
- Graduated in Spring of 2023
- GPA: 3.73 GPA (weighted)
- Awarded seal of bi-literacy from the state of oregon after successful completion of IB spanish exam
Skills
Food safety compliance
POS system management
Hospitality services
Customer engagement
Organization and time management
Active listener
Language proficiency communication
Bilingual proficiency
Friendly and outgoing
Patience and empathy
Reliable team player
Accomplishments
- Achieved seal of bi-literacy by completing IB exam with accuracy and efficiency.
Certification
- Oregon food handlers License
seal of biliteracy
Ability to maintain proper PPE and ensure safe navigation of a laboratory environment. The ability to accurately use an analytical balance and quantitatively measure and weigh.
Languages
Spanish
Native or Bilingual
Timeline
Ice Cream Server
Handel's Homemade Ice Cream
05.2023 - CurrentRead More
Server
Garden Way Retirement
01.2021 - 01.2023Read More
01.2010 - 01.2023Read More
from Chemistry
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Oregon State University
Bachelor of Science from Chemistry With An Option in Forensics And Minor in Biology
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North Eugene High School
High School Diploma
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Oregon
from Culinary arts
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