Madeleine Guilavogui
Atlanta,Georgia
Summary
Dedicated Business Analyst with over six years of experience in data analysis, process improvement, and operational efficiency. Skilled in transforming data into actionable insights, improving workflows, and supporting financial decision-making. Strong communicator who works well with cross-functional teams to achieve business goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst
Better World Healthcare LLC
03.2019 - Current
- Analyzed business processes to identify inefficiencies, implementing changes that saved time and cut costs by 15%
- Use data analytics to track key performance indicators (KPIs) like patient wait times, readmission rates, and revenue cycle metrics.
- Worked with teams across departments to gather and document business requirements for financial planning and operations alignment
- Prepared detailed financial reports to support budget management and decision-making
- Partner with IT teams to implement and optimize healthcare information systems (e.g., EHR, EMR, or HIS).
Operations Analyst (Contract)
American Airlines
05.2023 - 12.2023
- Tracked and analyzed operational processes, suggesting improvements that enhanced turnaround times
- Collected and reported data on resource use and scheduling to improve operational efficiency
- Coordinated between ground operations and management to reduce delays by 10%
- Solved on-the-ground issues while maintaining safety and operational standards
- Work with teams such as marketing, revenue management, and customer care to align business goals with customer satisfaction strategies.
- Ensure all business processes comply with aviation industry regulations and company policies.
- Support the roll-out of enterprise software like reservation systems, crew scheduling tools, or customer feedback platforms.
Junior Business Analyst
JPS PRINT
01.2019 - 12.2022
- Assisted with project documentation and budget tracking to ensure accurate forecasting
- Communicated financial insights to non-technical teams for better understanding and adoption of strategies
- Collaborate with IT teams to recommend and implement printing management software or solutions.
- Act as a liaison between management, production teams, vendors, and customers to align operations with business objectives.
- Conduct workshops or meetings to facilitate communication and understanding of new initiatives.
Education
Bachelor of Science (B.S.) - Project Management
Colorado State University Global
12.2024
Skills
- Data Analysis
- Data analysis
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- Strategic planning
- Business process mapping
- Risk assessment
- Gap analysis
- Stakeholder management
Certification
- Foundations of Project Management – Coursera
- Certified Scrum Master (CSM) – International Scrum Institute
Icon
Timeline
Operations Analyst (Contract)
American Airlines
05.2023 - 12.2023
Business Analyst
Better World Healthcare LLC
03.2019 - Current
Junior Business Analyst
JPS PRINT
01.2019 - 12.2022
Bachelor of Science (B.S.) - Project Management
Colorado State University Global
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