Madeleine Kirby
Oak Lawn,IL
Summary
Certified Emergency Medical Technician (EMT) with entry-level patient transport experience and a strong healthcare background through pre-nursing education and clinical experience. Brings a patient-centered approach to care, strong communication skills and the ability to remain calm and attentive in fast-paced environments. Experienced with patient assessment, clinical documentation, and Epic EHR, with a genuine commitment to providing compassionate care.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Medical Receptionist
MEA Medical Clinics Inc.
Madison, MS
07.2025 - 09.2025
- Provided professional, compassionate patient care and communication in a fast-paced medical clinic environment.
- Maintained accurate patient records and documentation using Epic EMR, while protecting confidential health information.
- Managed patient check-in/out, appointments, phone inquiries, and multiple competing priorities efficiently.
- Collaborated with physicians and clinical staff to support patient flow and effective daily clinic operations.
Bartender
Cathead Distillery
Jackson, MS
05.2025 - 09.2025
- Provided attentive customer service in a fast-paced, high-volume bar environment while managing multiple guests and competing priorities.
- Handled liquor sales, transactions, and inventory while maintaining accuracy and legal compliance.
- Played a significant role in Cathead Jam, a large-scale community event supporting music and arts education in underserved Mississippi communities.
Bartender/Server
Country Club of Oxford
Oxford, MS
08.2021 - 09.2023
- Provided customer service in a fast-paced environment while managing multiple guests and priorities.
- Handled cash transactions, inventory, ID verification, and trained new servers.
Tutor Volunteer
The Leap Frog Program
Oxford, MS
08.2022 - 12.2022
- Provided foundational reading and writing skills to elementary students, including students with disabilities, adapting instruction to individual learning needs.
- Supported students' confidence, communication, and academic development.
Student Intern
MississippiCare Oxford Medical Clinic
Oxford, MS
06.2021 - 08.2021
- Observed nurses and advanced practice providers during patient rounds, assessments, and clinical procedures, gaining exposure to patient-centered care and clinical decision-making.
- Developed insight into enhanced clinical knowledge, professional communication, interdisciplinary teamwork, patient confidentiality, and ethical care practices.
Lifeguard
Cypress Cove Family Aquatic Park
Woodridge, IL
05.2016 - 09.2016
- Performed emergency rescues and administered first aid to injured or distressed patrons.
- Monitored swimmers closely to enhance safety and enforce protocols, preventing potential incidents.
- Completed ongoing training to stay proficient in emergency response and lifesaving techniques.
- Documented incidents thoroughly through detailed reports to support safety and compliance.
Education
Bachelor of Arts - in Allied Health Studies
The University of Mississippi
OxfordCertification - EMT-B
First Five EMS
Chicago, IL07-2026
Skills
- Medical Documentation & Epic EHR Proficiency
- Patient communication
- Patient Assessment
- Vital Signs Monitoring
- BLS/ CPR & AED
- Oxygen Therapy
- Airway Management
- Patient Transport
- Trauma & Injury Assessment
- Spinal immobilization
Certification
- Emergency Medical Technician
- Cardiopulmonary Resuscitation
Timeline
Medical Receptionist
MEA Medical Clinics Inc.
07.2025 - 09.2025
Bartender
Cathead Distillery
05.2025 - 09.2025
Tutor Volunteer
The Leap Frog Program
08.2022 - 12.2022
Bartender/Server
Country Club of Oxford
08.2021 - 09.2023
Student Intern
MississippiCare Oxford Medical Clinic
06.2021 - 08.2021
Lifeguard
Cypress Cove Family Aquatic Park
05.2016 - 09.2016
Bachelor of Arts - in Allied Health Studies
The University of Mississippi
Certification - EMT-B
First Five EMS