April Powers
Atrium Health Navicent
Warner Robins,GA
29
years of professional experience
Experienced medical receptionist specializing in optimizing front desk operations and ensuring compliance with HIPAA regulations. Strong in multitasking and relationship building, ready to enhance patient experiences and support healthcare teams effectively.
Work History
Medical Receptionist
19 Years 11 Months- Patient Check-In & Check-Out
- Appointment Scheduling
- Medical Records
- Greeted Patients and Visitors
- Electronic Health Records (EHR)
- Phone & Front Desk Support
- Answered Patient Call Lights
- HIPAA Compliance
- Data Entry
- Called Patients with Appointment Times
- Customer Service
- Scanned Medications to Pharmacy
- Multitasking & Organization
- Maintained a Log of Patient Procedures
- Supported Nursing and MD Staff
Receiving Clerk
9 Years 3 Months- Greeted customers and truck drivers.
- Answered phone calls.
- Received and inspected incoming shipments for accuracy and quality compliance.
- Documented discrepancies in inventory records and communicated with suppliers.
- Maintained organized storage areas to optimize retrieval processes and inventory management.
- Entered receiving paperwork into the computer system.
- Communicated with company that we stored materials for and made sure that we shipped products to them in an effective and timely manner.
Education
No Degree - General Studies
Completed some core classes. Was enrolled for less than one year.
High School Diploma
Skills
Front desk operations
Telephone etiquette
Appointment scheduling
Medical terminology
Patient scheduling
HIPAA compliance
Appointment setting
HIPAA guidelines
Reminder calls
Patient relations
Records management
Electronic medical records
EMR / EHR
Workflow optimization
Paperwork coordination
Medical charting
Documentation
Inventory oversight
Typing and filing
Patient callbacks
Customer service
Problem-solving
Computer proficiency
Collaboration and teamwork
Time management
Critical thinking
Organization and time management
Data entry
Adaptable and flexible
Administrative support
Documentation and recordkeeping
Relationship building
Clerical support
Electronic recordkeeping
Epic systems
Supply ordering
Timeline
Medical Receptionist
Atrium Health Navicent
12.2004 - 11.2024Read More
Receiving Clerk
Southern Logistics
07.1995 - 10.2004Read More
Middle Georgia State University
No Degree from General Studies
Read More
Southeast High School
High School Diploma
Read More