Overview
Work History
Education
Skills
Skills
Timeline
Generic

Madeleine Marshall

Norwalk,CT

Overview

8
8
years of professional experience

Work History

Research Coordinator

Yale New Haven Health
06.2025 - 08.2025
  • Managed patient data for interstitial lung disease/idiopathic pulmonary fibrosis studies, ensuring accurate entry and compliance with research protocols.
  • Navigated clinical databases and trial platforms, completing required trainings for regulatory compliance.
  • Spoke with and consented potential trial participants, explaining study procedures and eligibility.
  • Collected biological samples according to study guidelines.

Volunteer

Yale New Haven Hospital Saint Raphael Campus
06.2022 - 08.2022
  • Shadowed nurse technicians in a general surgery unit, observing pre- and post-operative patient care, vital sign monitoring, and sterile procedures.
  • Gained insight into teamwork, patient communication, and clinical best practices in a fast-paced hospital environment.
  • Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction.

EMT Training & Volunteering

Easton EMS
06.2021 - 08.2021
  • Completed EMT training program, including practical certification exams.
  • Gained hands-on experience through volunteer work on an ambulance, assisting with patient care during emergency calls.
  • Applied skills in patient assessment, basic life support, and safe transport under real-world conditions.

Retail Sales Associate

Athleta
08.2025 - Current
  • Assists customers with product selection, styling, and sizing to ensure a personalized shopping experience.
  • Maintains store organization, replenishes inventory, and supports merchandising to drive sales and brand presentation.

Babysitter

Weston Families
08.2017 - Current
  • Ensures safety and wellbeing of children.
  • Offers emotional support by actively listening to children's concerns and responding empathetically.
  • Adapts to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment.

Retail Sales Associate

Abercrombie & Fitch Kids
05.2023 - 01.2025
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Food Service Worker

Uncle Leo's Not Just Coffee & Donuts
05.2023 - 08.2024
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.

Cashier Manager

The Little Kitchen Of Westport
06.2021 - 10.2022
  • Handled customer interactions and ensured effective service.
  • Resolved customer complaints professionally, leading to improved customer relations.

Education

No Degree - Chemistry, Pre-Medicine, & Psychology

Elon University
Elon, North Carolina
05.2027

High School Diploma -

Weston High School
Weston, CT

Skills

  • Compassionate and dedicated professional with 4 years of work experience and a strong commitment to helping others Skilled in problem-solving, communication, and building positive customer relationships
  • Strong interpersonal skills, supported by psychology studies that enhance understanding of human behavior and communication Empathetic and skilled at building rapport across backgrounds
  • Collaborative and team-oriented, with excellent communication and active listening skills Experienced in diverse group settings, known for reliability, conflict resolution, and fostering a positive, respectful environment
  • Quick learner with strong initiative and adaptability Easily picks up new tools and procedures, applies feedback effectively, and contributes to team goals with efficiency
  • Service-oriented and proactive, consistently going above and beyond to meet customer needs and enhance satisfaction
  • Highly flexible and dependable, with availability to meet changing scheduling needs—including evenings and weekends

Skills

Completed Trainings

Workday Yale

  • Annual Security Attestation and HIPAA Refresher
  • Basic Foundational HIPAA Privacy and Security Training
  • Biosafety - Part 1 Web-Based
  • Bloodborne Pathogen for Laboratory Personnel - Web Based
  • Bloodborne Pathogens for Clinical Visitors Program
  • Bloodborne Pathogens for Lab Visitors Program
  • Foundational HIPAA Privacy and Security Program
  • HepB Acknowledgement for Visitors
  • Tuberculosis Awareness Program
  • Tuberculosis Awareness Web Training


YNHH Epic Research User Curriculum Training

  • Epic Ambulatory Chart Review Online Class
  • Epic Ambulatory In Basket Online Class
  • Epic Research Accessing & Completing Patient Consent for Research Study E-Learning
  • Epic Research Accessing and Creating a Research Note E-Learning
  • Epic Research Addend a Research Note E-Learning
  • Epic Research Adverse Event E-Learning
  • Epic Research Creating Research Appointment Report E-Learning
  • Epic Research Data Capture E-Learning
  • Epic Research Home Dashboard E-Learning
  • Epic Research Linking a Study to an Appointment
  • Epic Research Pended Orders E-Learning
  • Epic Research Training Completion Attestation


Database Systems Experience

  • Epic
  • Mednet
  • ZeltaTrials
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint


Timeline

Retail Sales Associate

Athleta
08.2025 - Current

Research Coordinator

Yale New Haven Health
06.2025 - 08.2025

Retail Sales Associate

Abercrombie & Fitch Kids
05.2023 - 01.2025

Food Service Worker

Uncle Leo's Not Just Coffee & Donuts
05.2023 - 08.2024

Volunteer

Yale New Haven Hospital Saint Raphael Campus
06.2022 - 08.2022

EMT Training & Volunteering

Easton EMS
06.2021 - 08.2021

Cashier Manager

The Little Kitchen Of Westport
06.2021 - 10.2022

Babysitter

Weston Families
08.2017 - Current

No Degree - Chemistry, Pre-Medicine, & Psychology

Elon University

High School Diploma -

Weston High School

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Madeleine Marshall