Madeleine Stassen
Bend,USA
Summary
Customer-focused professional with strong problem-solving skills and a commitment to maintaining high standards of cleanliness. Proven ability to communicate effectively and organize tasks efficiently. Reliable team player capable of quickly adapting to new environments.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Head Hostess
BOSA Food and Drink
Bend, OR
05.2024 - 06.2026
- Managed reservation system, ensuring accurate booking and timely updates for guests.
- Coordinated with kitchen and waitstaff to streamline communication during peak hours.
- Managed booking processes to enhance guest satisfaction by ensuring timely seating arrangements.
- Oversaw guest seating arrangements to optimize dining flow and enhance guest experience.
House Cleaner
Bluebird Day Vacation Rentals
Bend, Oregon
05.2023 - 10.2023
- Cleaned and maintained all areas of home, ensuring cleanliness and organization in bedrooms, bathrooms, living rooms, and kitchen.
- Prioritized and adjusted cleaning tasks based on workload changes to meet client needs.
- Prioritized work tasks and remained flexible to workload changes.
- Ensured thorough cleaning was completed regularly
Sales Associate
Ramonas Kitchen
Bend, Oregon
05.2022 - 09.2022
- Welcomed customers and provided tailored assistance to enhance their shopping experience.
- Kept work area clean, organized and free of clutter at all times.
- Engaged with guests to understand and anticipate customer service needs.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Helped customer find what will fit their needs and wants and make sure they leave in full satisfaction.
Education
Associate in Arts (A.A.) - Anthropology
Baker Early College (COCC)
Bend, OR01.2026
Skills
- Professional Appearance
- Greeting guests
- Positive attitude
- Reservation coordination
- Exceptional communication
- Problem-solving abilities
- Active Learning
- Customer Service
- Outgoing
- Guest service
Certification
- Red Cross Babysitting Basics- Certification, 2020
- Red Cross Advanced Childcare Training- Certification, 2021
- CPR/First Aid- Certification, 2024
Timeline
Head Hostess
BOSA Food and Drink
05.2024 - 06.2026
House Cleaner
Bluebird Day Vacation Rentals
05.2023 - 10.2023
Sales Associate
Ramonas Kitchen
05.2022 - 09.2022
Associate in Arts (A.A.) - Anthropology
Baker Early College (COCC)
ADDITIONAL INFORMATION
I am a hardworking, mature, and dependable 18-year-old with strong leadership skills and a proven ability to handle responsibility from a young age. I have been hosting camps since I was 9 years old, giving me early experience in leadership, organization, and working with others. I also began taking early college courses as a sophomore in high school, demonstrating my commitment to learning, discipline, and personal growth. I have an entrepreneurial spirit, a positive and cheerful attitude, and I am always eager to learn new skills and take on new challenges. I take pride in doing my best work and can be trusted to approach responsibilities with dedication, professionalism, and a strong work ethic.