Madeleine Leong Walker
San Francisco,CA
Summary
Resourceful and meticulous professional with supportive people-skills and public relations experience. Experience working in the tech and startup industry, as well as entrepreneurship in being a small business owner.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Executive Assistant
Coquest - tech startup with P:HC
New York, NY
07.2021 - 10.2023
- Supported and assisted founder in management of facility budgets and business practices.
- Assisted in the creation and management of a software as a service product for a company.
- Managed onboarding contracts and turnover in adequate staffing through development of recruitment sources.
- Volunteered to help with special projects of varying degrees of complexity.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Legal Specialist
Vaco at Google
Austin, TX
10.2018 - 04.2019
- Analyzed legal and IP copyright cases to ensure data adhered to company policies and report pertinent information to clients with Google Suite Products.
- Assisted counsel and engineers in preparing answers, providing documentation, and information for discovery request.
- Established guidelines and other tools to enhance handling of intellectual property matters.
- Managed accounts and records of clients, observing confidentiality, and extreme discretion in a timely manner.
- Liaised with colleagues to design framework for robust patent program.
- Edited and proofread legal documents to verify accuracy.
Intellectual Property and Privacy Operations
BCForward
Austin, TX
10.2017 - 10.2018
- Integrated and maintained thorough knowledge of legal and privacy policies to methodically analyze and promptly resolve copyright, trademark, high priority, and authorized rights holder reports and tickets
- Routinely analyzed high volumes of data, uncovering trends, and implementing improvements in fixing bugs, communication, policy, reporting, and legal processes, escalations, and consults
- Enhanced quality scores by identifying platform inefficiencies geared towards customer-centric responsibilities
- Mitigated risks across departments through root cause analysis and development of optimal solutions
- Created strategies to reduce risk of infringement claims.
Education
Bachelor of Science - Environmental Geosciences
Texas A&M University
College Station, TX 08.2013 - 05.2017
Skills
Google Workspace
Microsoft 365
Google Suite
Workflow planning
Product Management
Miro Workspace
Adobe and Creative Suite
Canva
Figma
Market Research and Analysis
Digital Marketing
Business Administration
Employee training and development
Administrative support
Strategic planning
Project planning
Risk management
Data Analysis and Research
Awards
Alpha Lambda Delta
Summa Cum Laude
Certification
Digital Marketing Certificate, 02/01/20, Present, University of Illinois at Chicago
Timeline
Executive Assistant
Coquest - tech startup with P:HC
07.2021 - 10.2023
Legal Specialist
Vaco at Google
10.2018 - 04.2019
Intellectual Property and Privacy Operations
BCForward
10.2017 - 10.2018
Bachelor of Science - Environmental Geosciences
Texas A&M University
08.2013 - 05.2017