Madelin Maldonado
Indianapolis,IN
Summary
Dedicated Pharmacy Technician with proven accuracy in medication preparation and customer service. Committed to maintaining compliance and enhancing team collaboration.
Overview
20
20
years of professional experience
Work History
Pharmacy Technician
La Havana
La Havana, Cuba
01.2004 - 05.2024
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures to enhance customer service quality.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Verified prescriptions and drug labels, documents and packages.
- Maintained proper storage and security conditions for drugs to prevent contamination and ensure compliance.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Maintained proper storage and security conditions for drugs to ensure compliance with safety regulations.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to pharmacist on duty.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Education
Bachelor of Science - Pharmacy
Instituto Politecnico Cesar Fornet Fruto
La Havana, CubaSkills
- Medication preparation
- Prescription verification
- Inventory management
- Customer service
- Pharmacy compliance
- Customer relationship management
Languages
Spanish
Professional
Timeline
Pharmacy Technician
La Havana
01.2004 - 05.2024
Bachelor of Science - Pharmacy
Instituto Politecnico Cesar Fornet Fruto