Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Madeline Alvarado

Columbia,MD

Summary

Dependable employee, successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

6
6
years of professional experience

Work History

Server

Euphoria Nightclub
06.2025 - Current
  • Provided exceptional customer service to VIP guests, ensuring satisfaction and loyalty.
  • Managed cocktail orders efficiently during peak hours to maintain smooth operations.
  • Monitored guest needs proactively, addressing any concerns swiftly to enhance satisfaction levels.

Talent Acquisition Coordinator

CorVel Corporation
06.2025 - Current
  • Developed job descriptions and posting strategies to attract diverse talent pools.
  • Monitored onboarding procedures, improving new hire integration into company culture.
  • Managed applicant tracking system, ensuring accurate and timely updates on candidate statuses.

HR Generalist

Environmental Quality Resources, LLC
11.2021 - 05.2025
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Supported company growth by leading successful recruitment and hiring campaigns.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Administered employee benefits programs and assisted with open enrollment.

Server

BravoBravo
01.2023 - 06.2024
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.

Server

Willy's Kitchen
03.2020 - 04.2022
  • Provided excellent customer service by promptly taking orders and addressing guest inquiries.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Education

Bachelor of Arts - Public Health

University of Maryland, Baltimore County
Baltimore, MD
08-2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Sales techniques

Languages

Spanish
English

Timeline

Server

Euphoria Nightclub
06.2025 - Current

Talent Acquisition Coordinator

CorVel Corporation
06.2025 - Current

Server

BravoBravo
01.2023 - 06.2024

HR Generalist

Environmental Quality Resources, LLC
11.2021 - 05.2025

Server

Willy's Kitchen
03.2020 - 04.2022

Bachelor of Arts - Public Health

University of Maryland, Baltimore County

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