Madeline Arneson
Oconomowoc,WI
Overview
5
5
years of professional experience
Work History
BDC Coordinator
International Autos
West Allis, Wisconsin
04.2024 - 12.2025
- Managed and followed up with all leads daily within a timely manner.
- Implemented strategies to ensure customer satisfaction and loyalty.
- Created appointments for customers to visit the dealership and test drive their vehicle(s) of interest
- Worked closely with customers to provide information on vehicle pricing and vehicle packages.
- Developed customer service strategies to ensure customer satisfaction.
- Participated in sales meetings and presentations.
- Handled customer inquiries and complaints via phone, email, and in person.
Receptionist & Cashier
Hall Imports
Brookfield, Wisconsin
04.2022 - 03.2024
- Directed incoming calls to the appropriate person and department in a timely manner.
- Greeted and acknowledged each guest who entered the dealership.
- Operated the cashier department in the service department and filed closed repair order paperwork into the computer.
- Counted large and small amounts of money for deposits and payment methods.
- Maintained a clean reception area, including the lounge and associated environment.
Beauty Advisor
Ulta Beauty
Waukesha, Wisconsin
03.2021 - 02.2022
- Assisted in completing transactions, exchanges, and returns for customers at the cash register.
- Delivered outstanding customer service to build strong client loyalty and drive sales.
- Performed product demonstrations and skincare analysis.
- Stayed updated on brand related product knowledge and beauty trends.
- Set and arranged new planograms and displays to promote products, sales, and events.
- Unloaded and stocked incoming shipments throughout the store while ensuring organization throughout the process.
Education
High School Diploma -
Oconomowoc High School
Oconomowoc, WI06-2020
Skills
Customer Service
Appointment Scheduling
Quick Learning Ability
Conflict resolution
Upselling
Relationship Building
Teamwork
Problem Solving
Telephone Etiquette
Multi-tasking
Timeline
BDC Coordinator
International Autos
04.2024 - 12.2025
Receptionist & Cashier
Hall Imports
04.2022 - 03.2024
Beauty Advisor
Ulta Beauty
03.2021 - 02.2022
High School Diploma -
Oconomowoc High School