Madeline Arnold
Menifee,CA
Summary
Proactive Front of House Associate with extensive experience in customer service, cash handling, and maintaining a welcoming environment. Proven success in training new associates, managing returns, and promoting products. Strong skills in point of sale systems, product recommendations, and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Front of House Associate
Urbane Cafe
05.2022 - 12.2022
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Worked flexible schedule and extra shifts to meet business needs.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Enhanced customer satisfaction by providing exceptional service and timely seating arrangements.
- Maintained a clean and inviting environment for guests, ensuring a positive dining experience.
Sales Associate
Bath & Body Works
04.2022 - 07.2022
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Retail Sales Associate
Kohls Department Store
10.2021 - 01.2022
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Paloma Valley High School
Menifee, CASkills
- Customer service expertise
- Phone Etiquette
- Food safety awareness
- Cash handling proficiency
- Point of sale systems
Timeline
Front of House Associate
Urbane Cafe
05.2022 - 12.2022
Sales Associate
Bath & Body Works
04.2022 - 07.2022
Retail Sales Associate
Kohls Department Store
10.2021 - 01.2022
Paloma Valley High School
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