Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Madeline Boatmun

Rockford,IL

Summary

Energetic and reliable professional with strong background in team coordination and customer service. Possesses deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's
Rockford, IL
02.2025 - Current
  • As a Shift Manager at McDonald's, you lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. You will provide leadership to crew and other managers during your shift to maintain high standards of Quality, Service, and Cleanliness. Your responsibilities will include planning for each shift, monitoring performance, ensuring safety and security, and communicating effectively with the next Shift Manager. You will also be responsible for meeting targets and helping your assigned departments achieve their goals.

Responsibilities

  • Food Safety
  • Internal Communication
  • Inventory Management
  • Daily Maintenance and Cleanliness
  • Managing Crew
  • Quality Food Production
  • Exceptional Customer Service
  • Safety and Security
  • Scheduling
  • Training

Style Consultant

Target
DeKalb, IL
06.2024 - 01.2025
  • As a Style Consultant, no two days are ever the same, but a typical day will most likely include the following responsibilities:
  • Drive sales and deliver a guest ready floorpad by executing visual standards, inspirational & promotional signing, and staying knowledgeable on assortment and brand offerings to assist the guest as needed.
  • Leverage store tools to understand sales, inventory ownership, & use to solve & support guest needs.
  • Sort truck freight, push freight to the salesfloor, and locate merchandise in the backroom based on business needs.
  • Set visual presentations & visual merchandising guides to support guest experience and sales.
  • Maintain product availability and a full floorpad by executing priority fills, manual fills, & merchandising to capacity to create a guest ready floorpad.
  • Execute & maintain backroom organization, inclusive of locating merchandise to support replenishment, fulfillment, & guest requests.
  • Remerchandise presentations as they sell through using remerchandising best practices to deliver an inspiring shopping experience for our guest.
  • Support price change processes by executing clearance merchandising best practices, inclusive of signing execution.
  • Maintain and use the fitting rooms as an opportunity to welcome, inspire, and help guests.
  • Support fulfillment and guest's needs by ensuring merchandise from the fitting room and guest service are worked back out to the salesfloor throughout the day.
  • Always demonstrate a culture of ethical conduct, safety and compliance.
  • Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
  • Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
  • Create a welcoming experience by greeting guests as you are completing your daily tasks.
  • When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
  • Thank guests and let them know we’re happy they chose to shop at Target.
  • All other duties based on business needs

Housekeeper

Donna Manwarren
San Antonio, TX
10.2022 - 04.2023
  • Cleaned and sanitized various areas, ensuring high standards of hygiene and comfort.
  • Organized cleaning supplies and equipment for efficient workflow and accessibility.
  • Performed laundry services, maintaining quality and garment care protocols.
  • Assisted in training new staff on cleaning procedures and safety practices.
  • Developed efficient cleaning schedules to optimize time management and task completion.
  • Implemented improved cleaning techniques resulting in enhanced operational efficiency.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Adhered to professional house cleaning checklist.

Education

Elementary Education - College

Rock Valley College
Rockford, IL
05-2030

Dekalb High School
DeKalb, IL
05-2024

Skills

  • Customer service
  • Restaurant management
  • Cash handling
  • Food Safety
  • Well organized
  • Heavily focused on cleanliness
  • Customer service focus
  • Employee training
  • Workplace safety
  • Accurate money handling
  • Opening and closing procedures
  • Cleaning procedures
  • Stock management
  • Retail operations
  • Brand awareness

Certification

  • State Food Safety license
  • Food Manager Certification
  • Driver's License

Languages

Spanish - Beginner

Timeline

Shift Manager

McDonald's
02.2025 - Current

Style Consultant

Target
06.2024 - 01.2025

Housekeeper

Donna Manwarren
10.2022 - 04.2023

Elementary Education - College

Rock Valley College

Dekalb High School
Madeline Boatmun