Summary
Overview
Work History
Education
Skills
Timeline
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Generic

Madeline Bragan

PENSACOLA

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

8
8
years of professional experience

Work History

Insurance agent/Manager & Field Trainer

BANKERS LIFE
12.2021 - Current
  • Cold calling and door knocking
  • Meeting with clients to assess retirement, health, and financial needs
  • Training and developing a team under me; sales language, financial literacy, laws and regulations surrounding medicare, customer service and effective communication
  • Continue taking and teaching required CE trainings
  • Specialized in exclusive lead programs, providing quality service and prompt response time
  • Conducted comprehensive risk assessments to identify coverage gaps and recommend suitable policies

Customer pickup office supervisor

DUNLAP & KYLE TIRE CO.
07.2019 - 12.2021
  • Managed customer orders to make sure their pickup was timely and efficient
  • Provided excellent customer service and helped spread a family friendly environment for our customers and members of the office
  • Forklift certified

Personal assistant

HOLLY WALDRUP
01.2018 - 07.2019
  • Answering phone calls and scheduling appointments
  • Helped manage and prioritize appointments based off of her availability and her clients needs

Education

Associate of Science - associates in science

Pensacola State College
Pensacola, FL
01.2028

Skills

  • Excel in high stress environments; efficiency, time management, and organization are primary skills utilized to help manage high stress with a positive, problem solving attitude Customer service is very important to me- being able to help someone or even just be kind to them is always my goal Experience with Excel, organizational planning, as well as helping people plan for retirement Data Entry and Data Analyzation Marketing Experience training and managing a team

Timeline

Insurance agent/Manager & Field Trainer

BANKERS LIFE
12.2021 - Current

Customer pickup office supervisor

DUNLAP & KYLE TIRE CO.
07.2019 - 12.2021

Personal assistant

HOLLY WALDRUP
01.2018 - 07.2019

Associate of Science - associates in science

Pensacola State College

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Am able to provide more references upon request.

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