Madeline Buck
Essington,PA
Summary
Dynamic professional with extensive customer service experience at Radnor Valley Country Club. Proven ability to enhance guest satisfaction through effective communication and organization skills. Adept at emergency response as demonstrated while serving as a lifeguard. Committed to fostering teamwork and maintaining a welcoming environment in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Radnor Valley Country Club
Radnor, PA
09.2024 - 11.2024
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Lifeguard
Tinicum township swim club
Essington, PA
06.2021 - 09.2024
- Provided waivers and other safety documents for patrons to sign for legal guidelines.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Responded quickly to medical emergencies in the pool area.
Host
Applebee's Neighborhood Grill & Bar
Aston Mills, PA
09.2023 - 03.2024
- Greeted guests and gathered information to seat groups or place on waitlist.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Assisted staff by serving food and beverages or bussing tables.
Education
High School Diploma -
Interboro
Prospect, PA06-2024
Skills
- Customer service
- Team collaboration
- Effective communication
- Emergency response
- Organization skills
Certification
- Ramp
- First Aid
- OSHA 10
References
References available upon request.
Timeline
Receptionist
Radnor Valley Country Club
09.2024 - 11.2024
Host
Applebee's Neighborhood Grill & Bar
09.2023 - 03.2024
Lifeguard
Tinicum township swim club
06.2021 - 09.2024
High School Diploma -
Interboro
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