Committed to delivering exceptional customer service, building strong relationships, and striving for consistent personal growth and development.
Overview
8
8
years of professional experience
Work History
Intervention Specialist & Substitute Teacher
Northwest Local School District
09.2017 - Current
Established high expectations for all learners and utilized instructional strategies to promote optimal learning outcomes for struggling learners.
Reduced behavioral incidents by developing effective classroom management strategies.
Facilitated student success in standardized tests by providing targeted instruction and practice materials.
Collaborated with other educators to plan and review instruction.
Camp Counselor
Camp Wildbrook & Interlochen Center for the Arts
05.2017 - 08.2024
Managed administrative office tasks and logistical operations pertaining to events, scheduling and transitions between activities.
Worked with children of varying age, interest, skill, and developmental levels and ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Promoted camper growth through individualized attention, mentorship, and skill-building opportunities; supported campers in realizing their full potential through emotional support, guidance and encouragement in skill development sessions.
Assistant Store Manager & Sales Associate
Lenscrafters & Gap
05.2017 - 08.2021
Managed cash registers as well as store opening and closing procedures; made recommendations to enhance efficiency of daily activities and work flows.
Increased store sales by implementing strategic product displays and rotating merchandise to feature new products and promotions.
Fostered a positive work culture by promoting teamwork while also recognizing individual achievements among staff members regularly.
Responded to customer concerns and resolved customer issues, leading to improved customer satisfaction rates.
Education
Bachelor's Degree - Educational Studies
Mount St. Joseph University
Cincinnati, OH
05.2024
Skills
Client Support and Customer Relationship Expert
Passionate Leader and Collaborative Team Player
Well-Organized and Enthusiastic Communicator
Proactive Problem Solver & Desire for Continued Learning
Accomplishments
Nomination: National Society for Leadership and Success
College Graduation Academic Honor: Cum Laude
Timeline
Intervention Specialist & Substitute Teacher
Northwest Local School District
09.2017 - Current
Camp Counselor
Camp Wildbrook & Interlochen Center for the Arts
05.2017 - 08.2024
Assistant Store Manager & Sales Associate
Lenscrafters & Gap
05.2017 - 08.2021
Bachelor's Degree - Educational Studies
Mount St. Joseph University
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