Madeline Damato
Springfield,OR
Summary
Dynamic food service professional with a proven track record at Dairy Queen, excelling in customer service and multitasking. Recognized for enhancing customer experiences through effective communication and safe food handling practices. A quick learner with a positive attitude, committed to teamwork and operational excellence in fast-paced environments. ServSafe certified.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level service position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Food Service Worker
Dairy Queen
Eugene, OR
02.2024 - 08.2024
- Process cash transactions efficiently and accurately, ensuring customer satisfaction.
- Operate point-of-sale systems, handling payments and receipts diligently.
- Provided friendly customer service by taking orders and addressing inquiries promptly and courteously.
- Assisted in maintaining cleanliness of dining and kitchen areas to ensure compliance with health standards.
- Prepared and served food items according to safety and sanitation guidelines.
- Collaborated with team members to efficiently manage food preparation and service during peak hours.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Adapted quickly to changing priorities while maintaining focus on delivering quality customer experiences.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Participated in training sessions to enhance knowledge of menu items and improve service delivery standards.
- Monitored inventory levels of food supplies and communicated needs to supervisors for timely restocking.
Food Preparation Worker
Hawaiian Time
Eugene, OR
02.2023 - 09.2023
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Assisted in assembling meal components efficiently to meet kitchen production schedules.
- Operated kitchen equipment such as slicers, mixers, and ovens with proper techniques.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
Food Court Cashier
Afgani Cusine
Eugene, OR
06.2022 - 12.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Managed cash drawer, ensuring accurate cash handling and reconciliation at end of shifts.
- Assisted in maintaining cleanliness and organization of food court area to enhance customer experience.
- Boosted sales through suggestive selling and upselling of menu items and promotions.
- Contributed to team success by cross-training in other roles such as food preparation and cleaning duties.
- Cultivated strong relationships with returning customers, fostering loyalty towards the establishment through personalized service experiences.
- Collaborated with team members to optimize workflow and ensure smooth food court operations during peak hours.
Education
GED -
North Eugene
Eugene, ORSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Team oriented
- Safe food handling
- Cross-functional teamwork
- ServSafe certification
Timeline
Food Service Worker
Dairy Queen
02.2024 - 08.2024
Food Preparation Worker
Hawaiian Time
02.2023 - 09.2023
Food Court Cashier
Afgani Cusine
06.2022 - 12.2022
GED -
North Eugene