Madeline Esp
Salt Lake City
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Server
The Dodo
Salt Lake City
03.2024 - Current
- Serving food and beverage to customers using suggestive selling techniques
- Maintaining cleanliness of my section and the back of the house
Catering Server
Loveland Living Planet Aquarium
Salt Lake City
01.2024 - 06.2025
- Prepared dining room for events by laying silverware, arranging buffet tables, and cleaning event space to ensure readiness for guests
- Performing tasks during the event including running food, bussing, maintaining drink stations, serving food if it is plated, etc.
- Cleaned up after events and reset space for next party by moving chairs and tables per layout plan and sanitizing silverware and table settings
Server
Buffalo Wild Wings
Salt Lake City
09.2023 - 12.2023
- Served food and beverage to customers
- Performed side work tasks including silverware, cleaning, etc.
Waitress
Romano's Pizza
Litchfield
03.2023 - 05.2023
- Greeted guests, serving them food and drinks
- Maintained the cleanliness of the dining room
Retail Merchandiser
Cromwell Growers
Tewksbury
03.2023 - 05.2023
- Responsible for 20 aisles of miscellaneous product
- Ensured products have proper signage and everything was in the proper location
Front Desk Agent/Server/Bartender
Sorrel River Ranch
Moab
05.2023 - 03.2023
- Greeted Guests, managing emails, performed check-ins and check-outs, answering phones
- Served guests in a fine dining experience, made drinks, performed side work such as rolling silverware and polishing utensils and glasses
Legal Assistant
Law Firm of Alex Dell
Albany
10.2022 - 03.2023
- Coordinated collection of medical records for clients' SSDI applications, ensuring timely submission to support case processing
- Followed up with medical offices to secure necessary documentation for client cases, facilitating effective representation
Education
Bachelor of Arts - Comparative Literature
Binghamton University, State University of New York
Binghamton, NY 08.2018 - 12.2021
Skills
- Beverage Service
- Food Safety
- Customer Service
- Cash handling
- Task management
- Organization
- Teamwork
- Phone Skills
- Microsoft Office
- Google Drive
- Self Starter
- Positive Attitude
- Friendliness
- Confidentiality
Timeline
Server
The Dodo
03.2024 - Current
Catering Server
Loveland Living Planet Aquarium
01.2024 - 06.2025
Server
Buffalo Wild Wings
09.2023 - 12.2023
Front Desk Agent/Server/Bartender
Sorrel River Ranch
05.2023 - 03.2023
Waitress
Romano's Pizza
03.2023 - 05.2023
Retail Merchandiser
Cromwell Growers
03.2023 - 05.2023
Legal Assistant
Law Firm of Alex Dell
10.2022 - 03.2023
Bachelor of Arts - Comparative Literature
Binghamton University, State University of New York
08.2018 - 12.2021