Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
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Madeline Heeter

Kunkletown,PA

Summary

People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Starbucks
Mount Pocono, PA
06.2023 - Current
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Monitored staff performance to ensure quality standards were met.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Conducted weekly inventory of supplies, equipment, and food items.
  • Maintained accurate records of daily transactions and deposits.

Bookkeeper

ShopRite
Brodheadsville, PA
07.2019 - 04.2023
  • Processed accounts payable and receivable transactions.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Conducted monthly bank reconciliations.
  • Ensured accuracy in all accounting entries and records.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Generated invoices for clients and tracked payments received from customers.
  • Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
  • Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.

Education

High School Diploma -

Pleasant Valley High School
Brodheadsville, PA
06-2020

Some College (No Degree) - Paralegal Studies

Northampton Area High School
Northampton, PA

Skills

  • Labor and food cost control
  • Inventory Control
  • Safety reviews
  • Customer-Oriented
  • Schedule Management
  • Production Management
  • Staff Scheduling
  • Financial Management
  • Employee Training
  • Workplace Safety
  • Sales monitoring

Affiliations

  • Girl scouts of the USA member
  • Reading & writing
  • Fine arts

Certification

  • Servsafe
  • CPR certified

Languages

English
Native/ Bilingual
German
Professional

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
06.2023 - Current

Bookkeeper

ShopRite
07.2019 - 04.2023

High School Diploma -

Pleasant Valley High School

Some College (No Degree) - Paralegal Studies

Northampton Area High School
Madeline Heeter