Madeline Harris
Athens,USA
Summary
Dynamic HR professional with extensive experience at the National Institutes of Health, excelling in full-cycle recruitment, onboarding coordination, talent acquisition, employee relations, and compliance. Proficient at managing personnel actions, maintaining HR data systems, and ensuring compliance with federal employment regulations. Skilled in streamlining administrative processes and delivering exceptional support to internal teams, HRBPs, and line managers.
Overview
4
4
years of professional experience
Work History
Human Resources Assistant
National Institutes of Health
Bethesda, MD/Remote
07.2023 - Current
- Applied federal personnel management program policies, practices, and procedures to a wide range of personnel actions in support of NIH's Global Recruitment mission.
- Utilized automated staffing systems to perform internal staffing and placement work, including generating job announcements, reviewing applicant qualifications online, and producing referral lists.
- Advised managers, employees, and job applicants on the organization's recruitment and placement procedures, practices, policies, and guidelines.
- Researched, interpreted, and applied federal laws, regulations, and OPM policies governing recruitment, placement, and staffing to ensure merit system compliance.
- Provided management advisory services on recruitment strategies, special employment programs, and workforce planning to support diversity and affirmative action goals.
- Performed job analyses to assist in establishing and validating rating, ranking, and selection criteria for a variety of positions.
- Managed personnel files with strict confidentiality, ensuring records remained accurate and up-to-date at all times.
- Conducted new hire orientations to verify completion of required paperwork and accurately recorded information in the HR database.
- Screened applicant resumes and coordinated phone and in-person interviews with hiring managers.
- Managed HR data workflows related to payroll, retirement contributions, and leave benefits across multiple systems.
- Reviewed and analyzed reports for accuracy, flagged discrepancies, and proposed process improvements.
- Participated in cross-functional meetings to develop improvements to benefits delivery and policy clarity.
- Delivered timely HR support to internal teams, HRBPs, and line managers for issue resolution.
- Created and processed personnel action forms for hires, title changes, and terminations.
- Developed and issued vacancy announcements; screened applications for completeness and basic eligibility.
- Prepared certificates of qualified candidates and generated receipt acknowledgements and final action responses.
- Performed qualifications analysis and rating on all-grade positions; assisted in conducting rating panels.
- Coded and processed personnel actions; prepared pre-appointment packages and in-processed employees.
- Established and utilized automated HR systems to process a wide variety of unique HR actions, including details to state governments, foreign countries, and international organizations.
- Generated comprehensive reports by identifying, gathering, and summarizing HR system data.
- Resolved employee inquiries regarding health, welfare benefits, and payroll through phone, email, and in-person interactions.
- Conducted routine compliance audits to ensure data accuracy across personnel files, payroll records, and benefit enrollments.
- Ensured post-hire compliance requirements were consistently met, tracking licenses, certifications, and competencies.
- Assisted in the development of performance management systems, aligning employee goals with organizational objectives.
- Prepared reports on employee relations trends, supporting strategic planning initiatives within HR department.
- Facilitated conflict resolution processes to enhance employee relations and workplace harmony.
- Developed and implemented employee feedback mechanisms to identify areas for improvement.
- Negotiated resolutions between employees and managers, fostering better communication and working relationships.
Human Resources – Administrative Support
National Institutes of Health
Baltimore, MD
03.2022 - 07.2023
- Completed SF-50s, WiTS actions, and job qualifications in support of HR operations.
- Drafted tentative employee offer letters and assisted with keying PMF promotions and within-grade increases (WGI).
- Maintained and updated SharePoint to ensure accurate and accessible HR documentation.
- Created job descriptions and postings for vacant positions on employment boards.
- Scheduled and coordinated interviews between hiring managers and prospective candidates.
- Participated actively in the recruitment and selection process for new hires.
- Coded and processed personnel actions; prepared pre-appointment packages and identified training needs for newly selected supervisors.
- Established and utilized automated HR systems for technical and administrative support functions, including unique HR actions across domestic and international organizations.
- Generated a variety of reports by gathering and summarizing system data, providing advice on automated HR systems.
- Developed strong relationships with employees through consistent communication and support, contributing to increased retention rates.
- Collaborated effectively with diverse teams across departments, completing tasks efficiently to meet project deadlines.
- Global Recruitment
Education
Master of Science - Human Resources Management
Athens State University
Athens, AL05-2025
Bachelor of Science - Health Care Management, Business Administration
Towson University
Towson, MD05-2023
Skills
- Employee Relations & Onboarding
- Federal Recruitment & Placement
- Personnel Action Processing
- Microsoft Office Suite, Excel & Access
- Qualifications Analysis & Rating
- HR Software & Automated Systems
- Payroll & Benefits Administration
- Compliance Auditing
- Community collaboration
- Employer outreach
- Job development
- SharePoint & DocuSign
- Vacancy Announcement Development
- Payroll processing
- Training coordination
Timeline
Human Resources Assistant
National Institutes of Health
07.2023 - Current
Human Resources – Administrative Support
National Institutes of Health
03.2022 - 07.2023
Master of Science - Human Resources Management
Athens State University
Bachelor of Science - Health Care Management, Business Administration
Towson University