Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Madeline Hendriksma

Marquette,MI

Summary

Reliable, motivated biology student looking to gain experience in the conservation/biology field. Eager to dive in and learn new skills while furthering my knowledge of biology, ecology, and the conservation of water and forest systems.

Overview

3
3
years of professional experience

Work History

Barista

Caribou Coffee
Marquette, MI
08.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Organized, stocked, and labeled products and drink ingredients according to expiration date.
  • Adhered to health department regulations concerning sanitation standards.

Cashier

Luca Pastry Ann Arbor
Ann Arbor, MI
08.2022 - 08.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Handled food in a hygienic and sanitary manner.
  • Provided recommendations to customers based on knowledge of our product, allergen content, and flavor profile.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Engaged with customers to provide a positive customer service experience.

Sales Associate

JCPenney
Ann Arbor, MI
08.2021 - 05.2022
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained clean dressing rooms by removing clothing and returning it to the sales floor

Education

Bachelor of Science - Biology

Northern Michigan University
Marquette, MI
05-2027

High School Diploma -

Community High School
Ann Arbor, MI
05-2023

Skills

  • POS Systems
  • Solid problem solver
  • Performance Improvement
  • Sales expertise
  • Professional Demeanor
  • Exceptional customer service
  • Positive and professional
  • Fast learner

References

References available upon request.

Timeline

Barista

Caribou Coffee
08.2023 - Current

Cashier

Luca Pastry Ann Arbor
08.2022 - 08.2024

Sales Associate

JCPenney
08.2021 - 05.2022

Bachelor of Science - Biology

Northern Michigan University

High School Diploma -

Community High School

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Madeline Hendriksma