Madeline Kaufman
Fontana,WI
Summary
Being a junior at the University of Iowa I am eager to gain job insight and experience through an internship opportunity. With a major in sociology and a minor in business I am very interested in pursuing a career in the human resources field. I believe my job background and experience has provided me with a great base to succeed and learn at any job opportunity I get.
Overview
6
6
years of professional experience
Work History
Member Services
Geneva National Resort & Club
05.2023 - 08.2024
- Warmly Greeted and welcomed members daily, fostering a positive environment
- Built strong relationships with members by engaging in personalized conversations and remembering individual preferences
- Ensured all members needs were met, addressing inquiries, special requests, and resolving concerns promptly
- Proactively anticipated members needs to deliver superior service and great attention to detail.
- Supported member events and tournaments ensuring a smooth and enjoyable experience
Player Services
Geneva National Resort & Club
05.2022 - 08.2022
- Greeted and welcomed guests, ensuring a positive first impression and exceptional customer service experience
- Promoted a positive and cooperative work environment by maintaining communication and respect
- Managed golf bags and equipment, including loading/unloading from carts and providing storage and cleaning services
- Supported special events and tournaments, ensuring smooth operations and an enjoyable experience for participants
Beach House Attendant
Country Club Estates Hoa
05.2018 - 09.2021
- Welcomed guests to the beach, ensuring a friendly and inviting atmosphere
- Assisted with chair and paddleboard rentals, providing setup and guidance as needed
- Maintained cleanliness of the beach, dock, and facilities, ensuring a safe and enjoyable experience for guests
Education
Bachelor of Arts - Sociology
University of Iowa
Iowa City, IA05-2026
Skills
- Customer service
- Problem-solving abilities
- Attention to detail
- Adaptability
- Emotional intelligence
Scholarships
National Scholars Award recipient
GN Member's Club Scholarship recipient
Timeline
Member Services
Geneva National Resort & Club
05.2023 - 08.2024
Player Services
Geneva National Resort & Club
05.2022 - 08.2022
Beach House Attendant
Country Club Estates Hoa
05.2018 - 09.2021
Bachelor of Arts - Sociology
University of Iowa
Similar Profiles
Jenna LyngJenna Lyng
Server/Bartender at Geneva National Resort & ClubServer/Bartender at Geneva National Resort & Club
Ethan VoonEthan Voon
Restaurant Captain at Laguna National Golf Resort Country ClubRestaurant Captain at Laguna National Golf Resort Country Club
DIPTI MONGIADIPTI MONGIA
Food & Beverage Supervisor at Grand Geneva Resort & SpaFood & Beverage Supervisor at Grand Geneva Resort & Spa
Jack KarstensJack Karstens
Chief Operating Officer at Property ManagementChief Operating Officer at Property Management
Chase HaydenChase Hayden
Paralegal Specialist at ARMYParalegal Specialist at ARMY