Madeline Kelly
Newport Beach,CA
Summary
Detail-oriented eCommerce and retail operations professional with 8+ years of experience managing multi-channel inventory, vendor relationships, and fulfillment operations. Proven ability to optimize supply chain workflows, maintain high-volume data accuracy, and support national retail partners including Amazon, Walmart, Target, and CVS. Skilled in PO management, 3PL coordination, advanced Excel, and cross-functional collaboration to drive operational efficiency and reduce compliance issues.
Overview
8
8
years of professional experience
Work History
Retail Inventory Operations Coordinator
Because Market
Newport Beach, CA
05.2025 - Current
- Manage multi-channel order fulfillment for retail partners including Amazon, Walmart, Target, CVS, and WFS, ensuring accurate processing and timely shipping.
- Enter and validate high-volume purchase orders (POs) across NetSuite, ShipMonk, ShipIQ, and SPS, maintaining 99% order accuracy.
- Coordinate with 3PL warehouses, carriers, and internal teams to optimize fulfillment, shipment routing, and delivery schedules.
- Approve and validate PO dimensions, weights, and case/pallet counts to prevent delays or compliance issues.
- Maintain and update internal PO Tracker and NetSuite records, ensuring accurate inventory visibility and reporting.
- Support onboarding of new retail vendors by preparing documentation, confirming inventory allocation, and coordinating order processing workflows.
- Monitor weekly retail compliance metrics (On-Time, In-Full, ASN) across partners, investigating discrepancies and coordinating corrective actions to reduce chargebacks.
- Conduct month-end freight and retail order audits to ensure accurate reporting and identify variances.
- Prepare and consolidate weekly and monthly reports for leadership, including sales performance, inventory health, and category recap.
- Utilize advanced Excel functions (Pivot Tables, VLOOKUPs) to manage high-volume data and automate reporting tasks.
Brand Coordinator
Flip Flop Shops
Newport Beach, CA
04.2024 - 09.2024
- Evaluated market trends and established partnerships with new brands to enhance a diverse portfolio of 50+ footwear and accessories.
- Analyzed sell-through inventory levels and merchandising opportunities during weekly performance reviews with brand partners to enhance collaboration and strategy.
- Collaborated with vendors to negotiate exclusive discounts and promotional offerings that directly contributed to increased profitability for franchisees.
- Coordinated inventory planning and purchase order processes to support franchisee operations and ensure product availability.
- Conducted comprehensive performance analysis of categories and communicated actionable insights to leadership and partners.
Assistant Buyer - Kids National Brands
Zulily
Seattle, WA
09.2018 - 10.2023
- Directed strategic management of national vendor portfolios, fostering relationships with brands such as Nike, New Balance, Levi's, Hurley, and John Deere.
- Built data-driven assortments contributing to +14% YOY demand growth in 2023
- Analyzed market trends to negotiate effective pricing and margin strategies, boosting profitability.
- Priced products based on cost analysis, sell-through performance, and margin targets
- Led daily vendor communication through Zendesk to support product launches
- Facilitated seamless integration of Shopify with drop-ship vendor systems to optimize supply chain efficiency.
- Conducted analysis of customer feedback and performance metrics to optimize product offerings.
Education
Bachelor of Arts - Integrated Strategic Communication
Washington State University
Pullman, WA05-2021
Skills
- Multi-Channel Retail Operations (Amazon, Walmart, Target, CVS)
- Inventory Management & Fulfillment
- Purchase Order (PO) Writing & Tracking
- 3PL & Warehouse Coordination
- Order Accuracy & Compliance Monitoring
- Retail Vendor Onboarding
- B2B & Wholesale Order Management
- Data Analysis & Reporting (Excel - Pivot Tables, VLOOKUP)
- Shopify & eCommerce Platforms
Timeline
Retail Inventory Operations Coordinator
Because Market
05.2025 - Current
Brand Coordinator
Flip Flop Shops
04.2024 - 09.2024
Assistant Buyer - Kids National Brands
Zulily
09.2018 - 10.2023
Bachelor of Arts - Integrated Strategic Communication
Washington State University