Madeline King
Carlsbad,CA
Summary
Proven leader in the cannabis industry with a track record of enhancing customer satisfaction and driving marketing initiatives at Tru Med Dispensary. Skilled in customer service and organizational capabilities, demonstrated through successful community outreach and vendor negotiations. Excelled in staff training, showcasing a strong work ethic and interpersonal skills to foster trust and credibility.
Overview
3
3
years of professional experience
Work History
Lead Budtender
Tru Med Dispensary
Phoenix, AZ
10.2023 - 10.2024
- Participated in community outreach events representing the dispensary positively within local communities.
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Assisted with marketing efforts by creating engaging social media content showcasing new products or upcoming dealspromotions.
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Developed strong relationships with vendors, negotiating favorable terms for purchasing bulk inventory items.
Budtender
Off the Charts
Vista, CA
09.2021 - 12.2022
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
Education
Esthetician - Skin Care
Bellus Academy - El Cajon
El Cajon, CA12.2019
Skills
- Strong Work Ethic
- Customer service expertise
- Staff Training and Development
- Organizational capabilities
Timeline
Lead Budtender
Tru Med Dispensary
10.2023 - 10.2024
Budtender
Off the Charts
09.2021 - 12.2022
Esthetician - Skin Care
Bellus Academy - El Cajon