Madeline Micinski
Bartender
Deerfield Beach,FL
Summary
Dynamic and accomplished hospitality professional with extensive experience in high-volume environments, including a notable tenure at Kuma's Corner. Excelled in customer service and teamwork, adept in Toast/Squirrel systems. Proven track record of enhancing guest experiences, creating and maintaining regular guests, streamlining operations, and demonstrating a rapid learning ability in all areas.
Overview
7
7
years of professional experience
Work History
Lead Server
Reverie Chicago
06.2024 - Current
- Was responsible for greeting guests, serving food and drink to fine dining standards, keeping the dining room tidy, doing all dishes, and clearing all plates. Marked and set the table for each dinner service.
- Did tasks such as helping to plate fine dining dishes, expo, taking payments, and social media management.
Lead Bartender
La Principal
03.2023 - 08.2024
- Kept alcoholic beverages, garnishes, and other bar necessities well-stocked and organized to meet expected demands.
- Hand made, from scratch all cocktails for the entire bar and restaurant from a menu of no less than 12 craft cocktails.
- Counted the bar drawer at open and kept numbers accordingly, closed out cash register and prepared cashier report at close of business.
- Performed opening and closing duties solo, printed catering orders and communicated them to the kitchen, ran expo along with bar duties many nights to ensure the quality of both food and drink sent out.
Bartender
Kumas Corner
03.2021 - 09.2023
- Used my knowledge and experience with selling draft beers/craft beers to upsell our 18 taps and keep them clean.
- Served extreme high customer volumes as this bar was a destination spot for both bands and tourists in Chicago.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues, management, and guests.
Server
The Lucky Platter
03.2021 - 05.2022
- Served food and beverages promptly in this high volume brunch spot. Worked with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Made all brunch drinks, including cocktails, while also serving my section effectively.
Server
Twisted Tapas
05.2019 - 09.2020
- Worked with POS system to place orders, manage bills, and key in which dishes we had prepared for each shift and how many of each.
- Became familiar with Spanish style tapas, kept track of tables ordering many dishes all at once so I could pace the meal accordingly.
- Worked together as a very small team with my coworkers to keep all dinner services running smoothly and to keep the dining room clean.
Bartender
World Of Beer
10.2017 - 03.2020
- Acquired knowledge of the 50 draft craft beers and over 400 bottles and cans, kept all of these things stocked and inventoried properly.
- Efficiently served high customer volumes late into the night.
- Was responsible for all end of night tasks, including doing all dishes, cleaning every surface behind a very large bar, closing my cash drawer properly and splitting up cash tips.
Education
Bachelor of Arts - English
Loyola University of Chicago
Chicago, IL 05.2001 -
Bachelor of Arts - Philosophy
Loyola University of Chicago
Chicago, IL 05.2001 -
Skills
Teamwork and Collaboration
High Volume Bar Experience
Customer Service
Toast/Squirrel Proficiency
Timeline
Lead Server
Reverie Chicago
06.2024 - Current
Lead Bartender
La Principal
03.2023 - 08.2024
Bartender
Kumas Corner
03.2021 - 09.2023
Server
The Lucky Platter
03.2021 - 05.2022
Server
Twisted Tapas
05.2019 - 09.2020
Bartender
World Of Beer
10.2017 - 03.2020
Bachelor of Arts - English
Loyola University of Chicago
05.2001 -
Bachelor of Arts - Philosophy
Loyola University of Chicago
05.2001 -
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