Madeline Modica
Summary
Dedicated Sales Floor Associate with a strong track record of providing excellent customer service. Adapts well to fast-paced environments and maintains a positive attitude throughout the process. Skilled at processing transactions, handling cash, using registers, and arranging merchandise.
Overview
6
6
years of professional experience
Work History
Sales Associate
Plato's Closet
12.2022 - Current
- Greeted customers and ascertained customer needs.
- Helped customers locate or obtain merchandise.
- Organized racks and shelves to maintain store visual appeal, and engaged with customers.
- Prepared merchandise for sales floor by pricing and tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Used POS system to process payments and enter orders.
Cashier
Harris Teeter
08.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored self-checkout systems and provided help to resolve problems.
Hostess
Roberto's Ristorante
06.2019 - 03.2020
- Greeted customers warmly upon arrival and provided a friendly welcoming.
- Supported servers and bussers with keeping the dining area ready for customers.
- Trained new hostesses to meet and maintain high standards of service.
- Assigned customers to tables suitable for needs and restaurant section rotation.
Hostess
Two Brothers From Italy Ristorante & Pizzeria
01.2018 - 03.2020
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Prepared dining room for service by cleaning, organizing tables, and placing table settings.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Greeted customers upon arrival and provided excellent service throughout dining experience.
Education
High School Diploma -
York Community High School
Elmhurst, ILHigh School Diploma -
Hough High School
Cornelius, NC05.2021
Bachelor of Science - Psychology/Child And Family Studies
Converse University
Spartanburg, SC05.2025
Skills
- Energy and Physical Stamina
- Sales Training
- Positive Customer Engagement
- Service-Orientation
- Cash Register Operation
- Critical Thinking
- Customer Service
Timeline
Sales Associate
Plato's Closet
12.2022 - Current
Cashier
Harris Teeter
08.2020 - 05.2021
Hostess
Roberto's Ristorante
06.2019 - 03.2020
Hostess
Two Brothers From Italy Ristorante & Pizzeria
01.2018 - 03.2020
High School Diploma -
York Community High School
High School Diploma -
Hough High School
Bachelor of Science - Psychology/Child And Family Studies
Converse University
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