Summary
Overview
Work History
Education
Skills
Timeline
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Madeline Mutina

Alvin,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Sales Associate

Anthropologie
10.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise availability.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Manager in Training

Anthropologie
10.2014 - 03.2016
  • Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Enhanced supervisory and leadership abilities by working closely with mentoring Sales Associates.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Analyzed customer feedback to identify areas for improvement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Store Manager

Merle Norman
01.2012 - 06.2014
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

High School Diploma -

Alvin High School
Alvin, TX
06.2012

Skills

  • Product Sales
  • Payment Processing
  • Order Processing
  • Verbal and Written Communication
  • Customer Needs Assessment
  • Sales and Marketing
  • Customer Service
  • Multitasking
  • Time Management
  • Reliable and Punctual

Timeline

Sales Associate

Anthropologie
10.2022 - 07.2023

Manager in Training

Anthropologie
10.2014 - 03.2016

Store Manager

Merle Norman
01.2012 - 06.2014

High School Diploma -

Alvin High School

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Madeline Mutina