Madeline Piccillo
Summary
Resourceful and dedicated student with excellent analytical skills and a demonstrated commitment to providing great customer service. Strong organizational abilities with proven successes managing multiple academic classes and volunteering events. Well-rounded team player dedicated to continuing academic pursuits at a collegiate level, while maintaining a career environment.
Overview
5
5
years of professional experience
Work History
Kitchen Staff
Mellow Mushroom Pizza Makers
07.2023 - 04.2024
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction with timely meal preparation and consistent quality.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Office Coordinator
Ball Building Services LLC
03.2022 - 07.2023
- Take customer phone calls to handle inquiries
- Arrange scheduling, product deliveries, and finances
- Assist with troubleshooting HVAC maintenance and installation
- Oversee schedule for field work and advise technicians.
- Tracked records, filed documents and maintained communication between clients to manage office.
- Maintained and processed invoices, deposits, and money logs.
Team Member
Panera Bread
03.2021 - 03.2022
- Worked to ensure the maintenance of restaurant sanitation and compliance with all safety regulations
- Handled food with cleanliness and care
- Brought forth strong communication skills and a commitment to customer satisfaction
- Operated register to process payments and collect cash payment for order totals.
Hostess
Shells Seafood
09.2019 - 11.2020
- Greeted guests and arranged customer seating according to chart
- Answered telephone calls for inquiries or transfers
- Operated cash registers to accept payment for goods
- Worked to ensure a positive and hassle-free customer experience
- Supervised food and service.
Education
Studying Environmental Biology at the College of Arts and Sciences -
University of South Florida
Tampa, FL04.2024
Class of 2022 -
Strawberry Crest High School
Dover, FL05.2022
Skills
- ServSafe Certified
- Bookkeeping
- Quickbooks
- Microsoft Excel
- Strong teamwork
- Customer Service
References
- Mirjana Pusac, Panera Bread, Brandon FL, (813) 693-0433
- Rebecca Ball, Ball Building Services LLC, Riverview FL, (863) 521-2529
- Jordan Mellichamp, Mellow Mushroom, Brandon FL, (813) 685-1122
Timeline
Kitchen Staff
Mellow Mushroom Pizza Makers
07.2023 - 04.2024
Office Coordinator
Ball Building Services LLC
03.2022 - 07.2023
Team Member
Panera Bread
03.2021 - 03.2022
Hostess
Shells Seafood
09.2019 - 11.2020
Studying Environmental Biology at the College of Arts and Sciences -
University of South Florida
Class of 2022 -
Strawberry Crest High School