Madeline Pratt
Jacksonville,NC
Summary
Friendly and outgoing with passion for delivering exceptional customer service. Possesses strong communication skills and keen ability to learn quickly, ensuring efficient and effective service. Ready to contribute to positive dining experience by providing attentive and courteous service.
Overview
3
3
years of professional experience
Work History
Receptionist
YMD Facial Plastic Surgery
12.2021 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Server
Dexter's New Standard
01.2021 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Skills
- Organization skills
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
Timeline
Receptionist
YMD Facial Plastic Surgery
12.2021 - 11.2023
Server
Dexter's New Standard
01.2021 - 08.2023
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