Summary
Overview
Work History
Education
Skills
Timeline
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Madeline Pressley

Conyers,GA

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience

Work History

Driver

Chick-fil-A
Conyers, Georgia
03.2024 - 01.2025
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Secured merchandise, avoiding damage during transportation.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Ensured vehicle cleanliness and performed regular maintenance checks.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Reported any vehicle malfunctions or accidents immediately to management.

Intake Coordinator

Medwatch LLC
Lake Mary, FL
09.2017 - 06.2023
  • Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Computed balances, totals or commissions to support accounting team.

Customer Service Representative

Hilton Hotels Corporation
, IN

Education

Bachelor of Science - Political Science And Government

Alabama State University
Montgomery, AL
05-2008

Skills

  • Technical support
  • Microsoft powerapps
  • Fast typing
  • Fast problem solving
  • Typing and filing

Timeline

Driver

Chick-fil-A
03.2024 - 01.2025

Intake Coordinator

Medwatch LLC
09.2017 - 06.2023

Customer Service Representative

Hilton Hotels Corporation

Bachelor of Science - Political Science And Government

Alabama State University
Madeline Pressley