MADELINE PRESSON
Odessa,FL
Summary
Dynamic healthcare sales professional with a strong record of educating providers, driving engagement, and supporting high-growth clinical organizations. Skilled in specialty patient and provider education, cross-functional collaboration, and delivering clear clinical value propositions that influence prescribing decisions and improve outcomes. A motivated self-starter experienced in targeted call execution, territory management, and delivering impactful brand messages.
Overview
5
5
years of professional experience
Work History
Broker Engagement Liaison & Senior Brand Ambassador
MaxHealth
01.2025 - Current
- Manage relationships with 50+ clinics, engaging physicians, insurance agents, health plans, office managers, and staff to drive sales and achieve membership targets.
- Analyze and report monthly and quarterly performance metrics, including patient volume, adherence rates, and sales activity, to the Director and leadership team.
- Promote MaxHealth services and providers by acting as a liaison between clinics, insurance agents, and health plans to improve access to care and drive overall performance/growth rates.
- Broker Record Management: Tripled program service submissions in two months through 60+ daily outbound calls, while delivering agency presentations, staff training, and process improvements to enhance broker service and client care.
- Perform monthly audits of the broker service program to ensure compliance with CMPs and internal policies while distributing payments accurately to broker partners.
Brand Ambassador
MaxHealth
01.2022 - 01.2024
- Served as a Brand Ambassador, increasing patient Volume, strengthening adherence programs, and supporting patient and provider education across a large clinical network.
- Deliver product Presentation, client visits, and clinic visits.
- Handled confidential documents and maintained their proper organization.
- Collaborate cross-functionally with care coordinators, outreach teams, and operations partners to support provider needs and ensure seamless patient onboarding.
Sales Representative Intern
Best Value Healthcare/MaxHealth
01.2021 - 01.2022
- Assist in generating leads and building client relationships.
- Track and report on sales activities and customer interactions.
- Create marketing templates and promotional materials to support providers and increase outreach effectiveness.
- Participate in training sessions and shadow experienced sales representatives.
Education
Bachelor of Science - Business Administration, minor and Marketing
Florida Southern College Barney Bennett School of Business and Free Enterprise
01.2024
Skills
- Territory & Account Management: Managed 30 out of 55 clinics; prioritizing high-potential locations and implementing outreach strategies that increased patient membership by 15% year-over-year
- Provider Training & HCP Engagement: Implemented weekly provider training sessions, educating physicians and staff on referral processes, resulting in higher referral rates and stronger provider relationships
- Broker Relationship Development: Drive patient referrals to MaxHealth clinics, exceeding 100% sales growth targets each quarter
- AI Strategy Implementation: Analyzed CRM and clinic performance data to identify growth opportunities, optimize engagement, and improve retention/adherence across assigned territory
- Cross-Functional Collaboration: Coordinated with Marketing and Operations to improve provider education and drive membership growth
- Retention & Adherence Programs: Implemented member retention initiatives that maintained high engagement rates and improved patient and HCP experience
Timeline
Broker Engagement Liaison & Senior Brand Ambassador
MaxHealth
01.2025 - Current
Brand Ambassador
MaxHealth
01.2022 - 01.2024
Sales Representative Intern
Best Value Healthcare/MaxHealth
01.2021 - 01.2022
Bachelor of Science - Business Administration, minor and Marketing
Florida Southern College Barney Bennett School of Business and Free Enterprise