Madeline Rodriguez
San Jose,CA
Summary
Dynamic and reliable professional with extensive experience in customer service, excelling in enhancing customer satisfaction and maintaining high standards of cleanliness. Ensuring efficient operations and a welcoming atmosphere for all patrons.
Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
McDonalds
San Jose
02.2023 - 04.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations to enhance service quality.
- Assisted customers with inquiries, providing product information and resolving issues.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Maintaining proper cleaning, sanitizing, and organizing for closing store hours/ end of shift.
Warehouse Packer
GOODWILL
San Jose, CA
02.2023 - 04.2023
- Pack and label merchandise accurately for distribution.
- Maintain clean and organized packing area to ensure safety.
- Assist in sorting donations for efficient processing and packing.
- Learn proper handling techniques for fragile items during packing.
- Neatly stack packed goods onto crate and wrap for shipment.
- Follow safety protocols to minimize accidents and injuries.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Food Handler
Edible Arrangements
Sunnyvale, CA
09.2022 - 02.2023
- Prepared fresh fruit arrangements according to company recipes and quality standards.
- Maintained cleanliness and organization of workstations and storage areas.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Followed food safety guidelines to ensure safe handling of perishable items.
- Participated in training sessions to enhance product knowledge and operational skills.
- Enhanced customer satisfaction by providing prompt, friendly service while accurately fulfilling food orders.
Security Officer
Atlas Security
San Jose, CA
03.2018 - 11.2019
- Monitored premises to ensure safety and security protocols were consistently followed.
- Conducted routine inspections of facilities, identifying potential security risks and recommending improvements.
- Assisted in incident reporting and documentation, maintaining accurate logs for management review.
- Collaborated with law enforcement during emergencies, facilitating effective communication and response strategies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports of all security breaches and investigations.
Education
High School Diploma -
Liberty High School(Independent Studies)
San Jose, CASkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Time management
- Attention to detail
- Adaptable and flexible
Timeline
Customer Service Cashier
McDonalds
02.2023 - 04.2023
Warehouse Packer
GOODWILL
02.2023 - 04.2023
Food Handler
Edible Arrangements
09.2022 - 02.2023
Security Officer
Atlas Security
03.2018 - 11.2019
High School Diploma -
Liberty High School(Independent Studies)