Madeline Rosson

Scottsdale,United States

Summary

Experienced with food and beverage management, delivering operational excellence and customer satisfaction. Utilizes strategic planning and team coordination to optimize performance. Track record of enhancing service quality and maintaining high standards in fast-paced environments.

Overview

years of professional experience

Work History

Food and Beverage Manager

Grayhawk Golf Club

Scottsdale

04.2023 - Current

Managed a team of 15 staff members to ensure quality service and a positive customer experience.
Oversaw inventory management to ensure food items were restocked and rotated according to schedule.
Maintained strict compliance with food safety regulations to ensure a safe and sanitary environment.

Bartender

Riot House (Riot Hospitality Group)

Scottsdale

08.2021 - 10.2023

Provided high-energy service in a premier, high-volume nightclub environment, consistently meeting sales goals and performance standards.
Mastered fast-paced multitasking and technical execution while maintaining a high level of accuracy and customer engagement.
Collaborated with security and management teams to ensure a safe, upscale environment for all guests.
Contributed to a positive brand image by delivering exceptional hospitality and building rapport with a diverse clientele.

Education

High School Diploma -

Scripps Ranch High School

San Diego, CA

06-2018

Skills

Operational Oversight: Experience in inventory management, restocking schedules, and regulatory compliance
Guest Relations: Expertise in engaging diverse audiences and resolving issues with creative problem-solving
Project Management: Ability to handle multiple priorities in fast-paced, high-pressure settings

Analytical Thinking: Utilizing feedback and performance insights to refine operations and improve the guest experience
Food and beverage operations

Timeline