Madeline Sierra
Kansas City,Kansas
Summary
A results-driven biology graduate seeking to transition into the healthcare sector. Experience in customer relations through bartending and retail management, with a proven ability to lead teams and thrive in fast-paced environments. Volunteering in healthcare settings has developed strong skills in patient support and effective collaboration within clinical teams. Eager to apply biological expertise and a diverse skill set to contribute to the success and growth of healthcare initiatives.
Overview
6
6
years of professional experience
Work History
Lead Bartender/Server
Walk-On's Bistreaux & Bar
12.2018 - 04.2025
- Developed strong interpersonal communication skills, engaging with a diverse range of individuals and resolving any concerns with professionalism and patience
- Provided exceptional customer service in a fast-paced, high-pressure environment, ensuring a positive and supportive experience for all patrons
- Trained new staff members, showcasing leadership and mentoring skills, and contributing to team development
Assistant Retail Store Manager
The Paper Market
11.2019 - 07.2021
- Persuaded potential customers to purchase items using demos and product samples.
- Performed opening and closing procedures, including securing the premises, cash handling, and ensuring all operational systems were properly started or shut down.
- Managed social media accounts and implemented strategies to increase brand awareness, engagement, and customer retention across multiple platforms.
Education
Bachelor of Science - Biology
University of Louisiana At Monroe
Monroe, LA05-2024
Skills
- Laboratory techniques
- Medical Terminology
- Multitasking abilities
- Time management
- Attention to detail
- Team collaboration
- Interpersonal skills
- Critical thinking
- Adaptability
- Bilingual (Spanish & English)
Timeline
Assistant Retail Store Manager
The Paper Market
11.2019 - 07.2021
Lead Bartender/Server
Walk-On's Bistreaux & Bar
12.2018 - 04.2025
Bachelor of Science - Biology
University of Louisiana At Monroe
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